The Seaburn Inn Reviews Summary

Category: Inn

Address: Whitburn Rd, Seaburn, Sunderland SR6 8AA, United Kingdom

Phone: +441915623009

Rating: 4.3
based on 140 reviews.

Location and Views

Pros:

  • "Perfect location being on the sea front."
  • "The location is perfect, and there is plenty to do on an evening if you want to go for a stroll along the beach."
  • "Absolutely fantastic location, right opposite the beach and lovely views and noise of the waves."
  • "The weather was very hot so I appreciated having large fan in the room."
  • "Fantastic views. Enjoying morning coffee on the balcony on a beautiful sunny morning looking out over a crystal blue sea."

Cons:

  • "Although we had to carpark view. The front rooms probably had a lovely view."
  • "I'm not sure how good this would be in the summer though with hordes of tourists and there is a relatively busy road right outside."

Food and Dining Experience

Pros:

  • "My partner got the pheasant which was delicious."
  • "The food I enjoyed during my time there was nothing short of delightful."
  • "Breakfast being included in the room rate was a real plus."
  • "Absolutely beautiful!! Gorgeous food and served very quickly!"
  • "The food was very good and plentiful."

Cons:

  • "My honey chilli chicken burger... wasn't as tasty as I was hoping."
  • "What a waste of £40 for lunch... the chips were rock hard and chewy."
  • "Very overpriced for a £6+ leek and potato soup which I couldn't taste because of how much pepper was in it."
  • "Had cheeseburger which was £15 and nothing special in fact big mac better."
  • "Overpriced food of poor quality. My plate was almost still full."

Room Quality

Pros:

  • "Rooms are cozy and comfortable."
  • "The room I occupied was nothing short of great, boasting a comfortable and inviting ambiance."
  • "On the plus side, the rooms are very large and comfortable."
  • "Rooms with balconies were fantastic."
  • "Room was clean, spacious and quiet."

Cons:

  • "Although we had to carpark view. The front rooms probably had a lovely view."
  • "But my biggest gripe... paid £149 for a room and only 2 member of staff smiled at us!"
  • "Rooms are lovely, staff are really nice but if you have any idea of a romantic meal in the hotel you are paying a fair price."
  • "Room was clean and nice decor. One of pictures on wall, the glass was cracked."
  • "Room temps of 25-30c and no air conditioning or means of cooling the rooms."

Staff and Service

Pros:

  • "Moreover, the staff at the establishment stood out for their exceptional friendliness and helpfulness."
  • "Staff and food were both excellent."
  • "The staff could not have been more pleasant and helpful, especially Sarah."
  • "The staff are very friendly, the room big, clean and nicely decorated."
  • "All the staff in The Seaburn Inn are lovely and very accommodating."

Cons:

  • "To be served with rudeness and slow service."
  • "Poor service manager curt and kind of dismissive of issues with the room."
  • "Very bad customer service. We booked in June to arrive in July but the date we were supposed to go we couldn't make it."
  • "Food was lovely but we waited nearly an hour and a half for it."
  • "Overall Disappointed. Stayed for 3 days here this week. On checking in I was challenged to pay again for a company pre-paid room."

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