R & H Motor company Reviews Summary

Vehicle Safety and Quality

Pros:

• "My son picked up an 08 Corsa which was in lovely condition." - Reviewer
• "Great range of cars on offer suiting various budget requirements." - Reviewer

Cons:

• "The damage is rusty and has to have been like it when bought as he has not done it during this collision." - Disappointed Parent
• "Crooks. Sold my pension age mum a car claiming they'd just MOT'd it." - Disgruntled Customer
• "Bought my first car from here for £1,500, the first ever mot that I’ve had to pay for cost me £850 due to the fact the back axle had in fact disconnected from the front of the car!" - Unhappy Buyer

Customer Service Experience

Pros:

• "Very happy to recommend." - Satisfied Customer
• "The staff could not have been more helpful, I was so nervous about buying a car again." - Relieved Customer
• "Very helpful, no pressure and allowed to take it for a test drive unaccompanied." - Pleased Parent

Cons:

• "They seem to lose interest after a few weeks." - Frustrated Buyer
• "Awful people, their cars often have issues." - Disappointed Customer
• "These people are absolutely not to be trusted and poor service and Terrible quality cars !!" - Angry Customer

After-Sales Support

Pros:

• "I took the car back 7 weeks later as I was worried about something I felt when driving. They took it in no question and gave it the once over." - Grateful Customer
• "The after-sales service is where I was really impressed though." - Satisfied Parent
• "They replaced the whole central exhaust with no questions or additional cost." - Appreciative Customer

Cons:

• "Contact is haphazard merging into non-existent." - Dissatisfied Customer
• "They argued and refused to refund saying they had more of a right to repair which is nonsense." - Frustrated Car Owner
• "So an update after 3 weeks of keeping the car and attempting to fix it, the company have decided to give my sister her money back." - Disappointed Sister

Transparency and Honesty

Pros:

• "Purchased my sons first car, very impressed with Dave and his team." - Pleased Parent
• "Went with my sister to look at a car. Fantastic service after she found the car she wanted at a great price." - Happy Customer

Cons:

• "These con artists claim to have recently serviced their vehicles including a cambelt change they apparently did themselves." - Skeptical Customer
• "I was sold a CAT C car without being told about it or it being advertised." - Misled Customer
• "The oil was so old it was messing up the transmission!" - Disappointed Customer