Address: 32 London Bridge St, London, SE1 9SG, United Kingdom
Phone: +443444997222
Rating: 4.6
based on 601 reviews.
Views
Pros:
"The panorama was stunning during sunset, casting a warm glow over the urban landscape."
"Awesome views of London! It offers a really cool perspective of the city and all the places you've been during the day."
"The views were breathtaking. Just amazing amazing amazing 👏 you can see the entire London from up there."
"Great views of London, from 800ft up in the air."
"Lots of panoramic views of London.....River Thames in all its historical glory."
"You can see all of London."
"The best place in London for a panoramic view."
Cons:
"Not worth the price. Avoid it. It's just a viewing gallery, bare bones."
"It feels like some cheap (even though the prices are high) tourist trap."
"Totally overrated experience and over in less than 30 minutes."
"Beautiful views, great architecture etc, but the overall experience has been below our expectations on numerous visits."
"There is glare everywhere so taking good images is nearly impossible."
"Also, it's a bit difficult to take good pictures because of double glass and dirty glass."
"It was very noticeable that the outer glass is quite dirty and smeared, affecting photography."
Staff and Service
Pros:
"Staff friendly and helpful."
"Helpful staff who looked after my Mum in a wheelchair."
"Aryan, one of the staff members, was incredibly attentive and made our experience even more special."
"The service was awesome too. The staff was friendly from the entrance to the top of the view."
"Staff are lovely - chatty, happy to take photos if you and friends."
"I would also like to appreciate the staff because they were really nice and willingly took us some nice photos."
"The staff were very friendly and attentive."
Cons:
"The queuing system is badly organised, no signs for where to queue, people pushing in, only one girl trying to sort it out."
"Rather than help, the booking desk people made us purchase 2 extra tickets. So we ended up paying for 6!"
"Booking a slot was a bit difficult as we wasn't aware of needing to pre book and the page crashed but again staff were super helpful with that."
"The Shard photographer at the top literally shoved my 3 year old multiple times, then pushed us from our table in his eagerness to sell photos to a family."
"Although the large man bellowing at you all the time, while you were queuing for the lift, to 'Move up! Move up!' Was very irritating & not really necessary."
"Unfortunately the long delay at the bar somewhat soured the visit."
"However, this is a hospitality business, I expect more welcoming experience, which to the most part it was except one gentleman at the security check who was aggressive and impolite."
Facilities and Amenities
Pros:
"You can also get your souvenir photos clicked and printed out at the exit area."
"The 68th floor has nice seating near the windows and is enclosed, the 72nd floor is the very top viewing platform but is open to the elements."
"You can enjoy some snowfall every 15 minutes on the top floor."
"Enjoy the view with a glass of champagne."
"The bar at the very top has an open roof (so it gets chilly), yet they only sell cold drinks."
"Booked tickets via Tesco clubcard vouchers. Easy way to book."
"You can have a mesmerising 360°view of London city from 1000 feet height."
Cons:
"Tripods are not allowed."
"Upon exit, the standard photo package to buy which uses green screen offers one decent backdrop and another with a backdrop with no landmarks, you have to pay extra to pick a different backdrop."
"They offer mocktails but look too overpriced."
"The gift shop is also rather expensive, even for the most basic of gifts."
"They could do with more setting though."
"The worst thing about it were the tacky artificial flowers."
"It's not a great deal of walking round space and tables and chairs dotted around by the windows restrict the window space."
Value for Money
Pros:
"Reasonable price when you consider you can't otherwise get those views without a helicopter."
"The food was delicious, and we were pleasantly surprised by the reasonable prices."
"Bought the experience through my tesco clubcard vouchers and it was well worth it."
"Amazing experience and the price you pay online wasn’t bad at all."
"It's a little pricey, so I'd suggest buying The London Pass, which includes a voucher to get in to The View."
"The souvenir shop sold some lovely items and they aren’t overpriced at all."
"The ticket prices are quite high, but you can swap Tesco Clubcard vouchers online to help save money on tickets."
Cons:
"Not only is the view totally amazing but the whole building is too."
"Coffee a bit pricey, £11.00 for two mediocre cups."
"Just not worth it, London weather is not great for this kind of attraction."
"The gift shop is also rather expensive, even for the most basic of gifts."
"Beautiful from the top and lovely staff work there however extremely overpriced compared to other European cities."
"Expensive for what it is and expensive for drinks at the top."
"£25 for each initial entry ticket is quite steep (and this is per person), considering the Sky Garden just across the river is completely free."