Address: Holy Island, Berwick-upon-Tweed, TD15 2SH, United Kingdom
Phone: +441289389244
Rating: 4.5
based on 401 reviews.
Accessibility
Pros:
"If you are fit and able it's easy enough to get there."
"There is a shuttle bus to the castle."
"If mobility is an issue and you have a blue badge you can drive up to the castle."
"About a 15 to 20 mins walk from the visitor carpark but well signposted. There is a small parking area at the base of the castle for those with mobility issues."
"Good wheelchair access around island though distances are quite long to walk. There is usually a shuttle bus."
"To help accessibility can be dropped off/picked up at entrance gate."
"If you have a blue badge, you can drive all the way up to the gate."
Cons:
"Staff attitude towards non members of the National trust disgusting. You should welcome all visitors the same."
"The car park is a good 20-30 min walk from the castle and is not included in the national trust membership."
"Note that the access is via slippery stairs, and is not disabled accessible."
"It is very hard to get to if you have mobility issues."
"Be prepared for low doorways and uneven floors, not accessible for wheelchair users due to the age and the type of building see pictures that show narrow corridors and stairs not suitable for wheelchair users."
"The climb to the castle is not for you with limited mobility."
"Due to its position it's not accessible to wheelchair users or those with mobility issues."
Castle Experience
Pros:
"The Castle is great there was more inside then you would expect and it was only £8.50 per adult free for National Trust members we were in there about an hour."
"It is beautiful when you get to the castle, the views are amazing."
"Fantastic small castle, brilliantly restored and well looked after by the National Trust."
"Quite majestic castle resting in the end of the island. The winds are quite strong here and you will find picturesque views."
"The castle rooms are well presented and not crammed with lots of items."
"The views are stunning from the top of the castle and there is a telescope set up to look at seals."
"An enjoyable visit, started with an interesting talk from one of National Trust volunteers."
Cons:
"Additionally, the castle is relatively small, which makes the entrance fee seem a bit steep in relation to its size and the limited exhibits available."
"Not really that much to see."
"More spectacular from the outside than inside."
"I wouldn't pay for it! It's too small!"
"Unless you are a National Trust member already, I don't think it's worth paying to go inside as the information is limited and there isn't too much to see."
"Massively disappointing. A fantastic looking castle from the outside in an amazing setting but unfortunately the interior of the castle does not come close to matching the exterior."
"There isn't a great deal to see inside the castle, mainly empty rooms with a few history boards to read and the occasional old artefact."
Staff and Service
Pros:
"Staff were also very friendly and engaging."
"Lovely hosts at hand to answer any questions too."
"The staff were very knowledgeable and helpful and eager to answer any and all questions you have about the castle."
"The guides are very helpful and knowledgeable about the place and what's happening."
"Inside the staff/volunteers are all very friendly and helpful as with all NT properties."
"The staff were welcoming, informative and entertaining."
"The National Trust staff are very friendly and helpful."
Cons:
"Staff attitude towards non members of the National trust disgusting. You should welcome all visitors the same."
"Reception wasn't great and access a bit unsafe."
"Apart from one chap in the hallway there was no one else anywhere inside to ask any questions."
"Woman standing at the door ran off and hid inside when we walked up then ignored our knocks to ask why it’s shut today."
"Not recommended for all disabled and due to the way it is built they can’t cater for you."
"The inside of the castle was less than impressive. It lacked purpose and had no historical information about its history at all."
"We walked all the way to the castle only to be told at the top that it was closed."
Value for Money
Pros:
"The Castle is great there was more inside then you would expect and it was only £8.50 per adult free for National Trust members we were in there about an hour."
"Fantastic small castle, brilliantly restored and well looked after by the National Trust."
"The entry fee is reasonable for what is a small variety of rooms."
"Lots to see for the entrance price. Well designed exhibits and nice to wander."
"The castle itself is interesting, lots to see and explore and a nice little adventure for the kids."
"Loads of interesting displays and artefacts inside."
"The castle Is National Trust so free entry for members."
Cons:
"Additionally, the castle is relatively small, which makes the entrance fee seem a bit steep in relation to its size and the limited exhibits available."
"Price is a little steep, as is the access, but those would be my only complaints!"
"Free disabled parking but quite expensive otherwise, £6 for three hours."
"Charging full price while the refurbishment is going on with little to see is outrageous."
"They have a minimum charge of £6 for parking in the visitor carpark."
"Top tip check online for the tide tables and remember to save up for the carpark £6 for 4 hrs is a tad steep to park on mud."
"Not worth the money you can go round it in 20 minutes."