Mela Spice Restaurant Reviews Summary

Food Quality

Pros:

• "The food are absolutely amazing!"
• "Great food, would absolutely recommend the South Indian garlic chilli."
• "Had a very nice meal last night. The staff were welcoming, good service and tasty food."
• "Great food and great service! The only downside was some of the other clientele in Mela were very loud."
• "Food was absolutely amazing. This was the best curry I've had."
• "Everything was amazing don't know why people are saying they are rude."
• "Amazing experience. Lovely food! Meat was tender and the meals were soooooo tasty!"
• "I always have my favourite dish Chicken Tikka Vindaloo when I visit and I have to say it's one of the most consistent restaurants I visit."

Cons:

• "Average taste! They can do better specially with the quality of the lamb since it was horrible."
• "The food was filled with color. The Chicken Tikka Masala was red with color."
• "Food was to spicy, I can eat a hot curry but this was a joke, lamb was tough."
• "Biryani had no spice after asking for hot, the other curries lacked salt and flavour."
• "The most unfriendly place ever. They refused a table for 9 people as we were with a buggy for a baby."
• "Very bad quality of lamp, hard as rock."
• "The food was disgusting, Stay hungry and well clear of this dump. Worst Indian food I have ever tried."
• "Food was absolutely tasteless. Service was less than average."

Service Quality

Pros:

• "The staff are very polite and do care so much about the customer."
• "The staff were really helpful with recommendations for the menu."
• "The staff were welcoming, good service."
• "Staff were really friendly and accommodating to us, and their service was outstanding."
• "Staffs were friendly & welcoming."
• "Excellent service, food and atmosphere!"
• "Booked for evening meal, great service and fantastic food."
• "Very Good food selection ob menu, food always fresh and well presented, service is great and staff very friendly."

Cons:

• "Horrible just horrible staff. Shocking!! Extremely rude."
• "They spoke very rudely to us. There was this waiter who was digging his nose."
• "Rude staff, tiny portions, racist manager!"
• "They have the worst customer service and they don't accept card payments for bills below 15 pounds."
• "Staff are rude it’s like they don’t want your business!!"
• "Service incredibly slow waited for food for over an hour and 25 minutes."
• "Terrible behavior from the staff, why in the world would people who have no people handling sense can get in the hospitality industry."
• "The staff was rude and was misbehaving with us."

Ambiance and Atmosphere

Pros:

• "A cosy hidden gem. Located on the side of the high street is a fantastic restaurant serving authentic Indian/Bengali cuisine."
• "Seating is comfortable and clean."
• "Great atmosphere right in the heart of Bowness-on-Windermere."
• "The atmosphere was wonderful, staff were so polite and attentive."
• "Really lovely meal. So good we went back again a few days later. Price is pretty much spot on."
• "Service and staff was top notch and Ali was extremely friendly and welcoming."
• "The staff were brilliant. Good fun along with greatd service and the food didn't disappoint."
• "Lovely little restaurant and both service and food was 1st class!"

Cons:

• "The only downside was some of the other clientele in Mela were very loud, very rude and very annoying."
• "Small place. Was very busy. Went back after being given a time as we did not book. Still waited another 20."
• "It's not very good if you can't climb stairs as downstairs is only a 3 table place."
• "Slow service. Intolerably hot and cramped upstairs which made it difficult to enjoy the food."
• "Not the best service at all, very slow served multiple tables that came in after we did."
• "Very poor service not at all professional served our starters when we still had popadoms."
• "The food was faultless and tasty and very authentic, however the restaurant itself is a bit small and cramped."
• "The most disgusting place I have ever visited in my entire world. Horrible customer service."