Shahib's Indian Restaurant and Takeaway Reviews Summary

Staff and Service

Pros:

• "Service was OUTSTANDING especially when it was a busy night."
• "Well done to all the staff as well, very helpful and polite."
• "The disposition of staff including the owner who personally enquires with each visitor about his or her comfort."
• "Flavourful curries; good for vegans (and omnivores); great service."
• "Most of all the restaurant was clean when we went to collect our food, and the staff were so friendly."
• "The staff were friendly, very attentive, and looked after us beautifully."
• "The staff were incredibly welcoming and kind."

Cons:

• "Not sure why, but the staff there struggled to smile."
• "Had really bad experience here. We felt racist by them."
• "Not impressed by the staffs attitude upon arrival. Sat down and then left."
• "Service is poor."
• "Very poor and arrogant service at reception (a kind of racist behaviour)."
• "The employees working there are rude as hell."
• "Highly impolite and rude staff. Customer service is poor."

Food Quality

Pros:

• "Both meals were very tasty, spicy & plentiful & the rice was nice & fluffy also."
• "The Balti Raj I had was one of the best I've ever eaten."
• "The food was excellent and very tasty, delivery was very fast and had some free poppadoms and pickles."
• "Absolutely top quality food, generous portions and very good flavours."
• "Fabulous food, milder dishes made on requested. Every course we had was full of flavour."
• "The food was amazing and the curry's were perfect."
• "Amazing starters tandoori king prawns fish tandoori amazing!! Chicken madras unbelievable."

Cons:

• "Food is not Indian .. more close to Afghanistan or Bangladesh."
• "Food is ok.. not that delicious."
• "Worst food ever. Super Oily, lack of flavour and overpriced."
• "They are serving average Bangladeshi food which is not even close to the Indian food."
• "Food was average at best."
• "Set menu was poor, food very very salty."
• "Food is mediocre."

Price and Value

Pros:

• "The bill was very reasonable at £55.40 and worth every penny."
• "Pricing reasonable."
• "Price - value for money very reasonable."
• "The food was absolutely amazing and for an extremely fair price."

Cons:

• "Price is bit higher then the London price but over there we don't mind."
• "Found it to be very expensive for the amount of food received, compared to my local takeaways it was a lot more expensive."
• "Hugely overpriced."
• "Expensive and not helpful made a order and was not asked if I wanted rice or nan bread so ended up with just a curry."

Ambience and Cleanliness

Pros:

• "Great atmosphere and lovely to be back inside a lovely restaurant!"
• "The restaurant was big bright and clean with a lovely atmosphere and good background music."
• "The restaurant is pretty well done out."
• "The restaurant is on the second floor above shops but don’t let this put you off - it has a lovely spacious atmosphere when you get inside."

Cons:

• "Lacked ambience, no atmosphere and service lacked enthusiasm."
• "Due to an old, smelly, and aged ambience, we opted for a takeaway."
• "Place looked like 80’s and their roof was literally dripping the water droplet on the chair."
• "Carpets decor everything was absolutely minging, food served in broken plates."