The Giler Arms Reviews Summary

Facilities

Pros:

• "The newer facilities are immaculate."
• "The open space - the views were amazing!! The facilities - shower block, everyone at the pub was welcoming and friendly!! Just an overall lovely experience!"
• "Fantastic campsite not too big, excellent shower and washing up facilities."
• "The toilet block were really nice. Shower/toilet in a big wet room."
• "The washing up area was well maintained and so were the loo/showers."
• "Super Clean showers, toilets and washing up area."
• "All the facilities were clean and in perfect condition."

Cons:

• "Toilet and shower facilities were okay, not sure if we missed anything but we could only see 2 bathrooms for the whole campsite."
• "You had to wait for the toilet and showers all the time."
• "The toilet/shower rooms don’t appear to get the attention of staff as regularly as needs."
• "Bathroom situation could do with some extra love."
• "Campsite toilets were disgusting, filthy, smelly and messy."
• "Hygiene is not good. The toilets in the pub were not cleaned everyday as there was a dead insect on the sink for 3 days in a row it hadn't been wiped away."
• "Thought toilet and shower facilities let it down. Not cleaned often enough and no loo rolls, soap, paper towels, dryers etc."

Staff and Service

Pros:

• "Very welcoming staff looked after us very well."
• "The staff are all absolutely amazing and so friendly."
• "Staff were also great but seemed to stick around more in the restaurant side."
• "The pub staff was very nice and friendly and couldn't do enough for you. The food was very good and all home cooked."
• "Staff are very helpful and polite."
• "Staff in the pub were very friendly, and it is very handy if the weather is poor."
• "Staff very friendly and helpful."

Cons:

• "No one there when we arrived to direct where to pitch."
• "Also there is no one on site till 5 pm when the pub opens, and the electric went off and was off all night till we left mid morning the next day no one there to tell you what was going on."
• "No one to book in with - unapproachable staff."
• "Staff completely ignored us even when they went to the table beside us."
• "Felt thoroughly shown up when the lady behind the bar who had misheard my order, then shouted over the pub."
• "Asked for management and they never showed up and embarrassed waitress dealt with it all."
• "All in all very rude staff."

Food

Pros:

• "The food was lovely and tasted fresh it was also reasonably priced."
• "Food was beautiful, local produce, the young chef cooked my steak to perfection."
• "Very nice food, steak was cooked perfectly."
• "The locally sourced rib eye steak is probably the best I’ve ever had."
• "The food was served hot and was very nice."
• "Food in the pub was lovely and the staff friendly."
• "The food is outstanding."