Address: 44 Westbourne Grove, London, W2 5SH, United Kingdom
Phone: +442072294158
Rating: 4.2
based on 153 reviews.
Food Quality
Pros:
"The food is so good and very reasonably priced."
"The food quality remains at its pinnacle."
"Food is great and does have an authentic Persian flavor."
"Great fresh grilled lamb and Saffron infused Chicken Kebabs rice and freshly baked bread are superb."
"The food was exceptional."
"An excellent array of Persian style dishes some freshly cooked on charcoal."
"The food was best I've ever had the service was incredible and very professional."
Cons:
"The taste was quite bland and it definitely lacked flavour."
"Does not taste like Iranian food at all."
"The vegetarian dish was not good.(very heavy)"
"The kebab koubideh came like it come out of a microwave."
"The lamb didn't taste good."
"Soup very salty and too warm."
"Food quality is below average, salad was old, meat quality not good."
Service
Pros:
"Service was good and the staff were more than happy to accommodate a pushchair too."
"The staffs were nice and did their job professionally."
"Service is good and waitresses are very friendly."
"The staff were friendly & so polite."
"Service is fast and staff are friendly."
"Service was great."
"The staff are very polite and hard working."
Cons:
"Made us sit right next to oven and extractor fan was off so almost died of smoke inhalation."
"Have been a few times to Alounak however, the customer service at busy times could be a lot better."
"This place is scandalous... they refused to give us a table without any consideration."
"There was a very rude girl answering the phone who speaks only English."
"Staff lacked English so much it was difficult to just tell them what we wanted or ask directions to the toilet."
"Service not great, the waitress tried to take my food and clear the table whilst I was still eating."
"Horrendous service from the two waitresses."
Ambiance
Pros:
"A huge local favourite, and a complete stalwart of the Westbourne Grove restaurant scene."
"This restaurant is always full - Friends in groups, Couples, Families, all mixing to create a lively comfortable atmosphere."
"Authentic Persian food with a lovely atmosphere."
"The ambiance continues to transport us to the heart of Persia."
"Charming bejewelled quaint place with a traditional Persian setting."
"The restaurant was nicely decorated with Persian theme."
"The atmosphere was quite nice with COVID dividers and a nice Persian design with the restaurant."
Cons:
"After finding where the toilet was be prepared to walk up a thousand stairs."
"The general atmosphere was hostile and unwelcoming."
"Crowded small restaurant, rude servers and bugs in the salad."
"The ambiance is not that impressive."
"Plus this is not a place for disabled people who use wheelchairs."
"But the service from the 3 waitresses is terrible."
"Terrible place to go! Honestly speaking the service was atrocious and the workers brought our food 30minutes late."
Value
Pros:
"Nevertheless, the price was worth with the taste and portion given."
"The food is amazing, the portions are generous, and the prices are moderate."
"Food was delicious - their bread is made fresh to order and their portions are huge."
"The portions are big so don't take many plates."
"Serving delicious food at very inexpensive pieces for London standard."
"Prices are reasonable for this area of London."
"With big portions and stable reasonable prices for decades there isn't much one can fault it with."
Cons:
"The portion was very small to most Persian restaurants."
"Unnecessary high prices. Low quality food."
"It was massively overpriced too."
"Regarding the price was a little bit over what we expected."
"I would not be paying £6 for a glass of pomegranate juice."
"The portions have been reduced and the prices have increased; not ideal."
"This is so obvious one side is burned !! Other side is uncooked!! When i called the waitress she was doing absolutely nothing awful place I didn't like it and never go back dont waste time and money 💰 here."