House Of Siam Reviews Summary

Staff and Service

Pros:

• "The waitress was very attentive and the food arrived promptly."
• "The waitors and waitresses were extremely friendly."
• "The staff seem to work hard and were nice."
• "Staff is very friendly and polite and service was quick even if they were always extremely busy."
• "The staff were very accommodating as we had the dog with us and needed a little more room."
• "The staff were friendly & efficient, the food was lovely."
• "Staff were very attentive."

Cons:

• "Staff were polite but in a way pushy, making it hard work for the diners because of the lack of table top room."
• "Visited with 8 friends on NYE and will never go again. Food was not good and the service was appalling."
• "Worse experience we have ever had! We have booked ot take way in advance however made to wait in the queue outside for near an hour!"
• "Soon as we walked in, we were told to hurry and order quickly and all the staff looked grumpy."
• "Awful service with no apology."
• "Really awful pad Thai, basically just oil and noodles."
• "The staff was so rude and treated me and my family unfriendly."

Food Quality

Pros:

• "We ordered Cashew Nut Chicken (our favourite), pineapple fried rice, green papaya salad, red hot curry and Pad Thai (it's just the right taste, the best Pad Thai I've tasted)."
• "I ordered the seafood udon stir fry and it was genuinely some of the nicest seafood I have eaten in a long while."
• "The food was delicious and wonderfully flavoursome, not too spicy but vibrant flavours."
• "The food we ordered was outstanding. The green curry was superb with sticky rice."
• "The food was absolutely delicious, arrived promptly and the atmosphere was lovely."
• "The Thai Cuisine is very authentic. As an Asian, I tell you it TASTES AMAZING!!!"
• "The food was incredible."

Cons:

• "The food was pretty pricey."
• "The food was okay… nothing special."
• "Very over priced food and very rude staff avoid."
• "For what we received we definitely overpaid. Portion sizes were measly and rice wasn't even included with the curry."
• "Disappointing food with no taste, my partner couldn't eat her main dish."
• "Unfortunately we found the food to be ‘poor takeaway quality’ at a relatively high price."
• "Worst ‘Thai’ food I’ve ever had."

Ambience and Decor

Pros:

• "The atmosphere was fun."
• "Warm and comfortable lighting."
• "Lovely atmosphere and good music."
• "Great location, clean and comfortable ambience."
• "The interior had a distinct exotic vibe, and both the kitchen and staff were Thai."
• "Really lovely restaurant, beautiful visually and the food was fresh cooked."
• "The restaurant was clean, cosy and inviting and also currently holds a 5 star hygiene rating."

Cons:

• "Feels bit crowded with all the decor."
• "Only problem was our table position as we got a shot of cold air every time the door opened."
• "The restaurant decor looks a bit tired."
• "We were flabbergasted with the ambience and feel, it has such tropical vibe."
• "We went in November and were packed in like sardines, with the staff constantly bumping one or the other's chairs."
• "The ambience and decoration was great."
• "Social distancing was a joke."

Price and Value

Pros:

• "Prices were really good and the ladies serving were very attentive."
• "Very friendly staff, the food was delicious and at a mid range price."
• "Service charge, which was optional, was very reasonable."
• "Also felt it was good value for nice food."
• "Reasonably priced."
• "Service is always great and the food is beautiful."
• "The £25 set menu is more than enough and super tasty."

Cons:

• "The food was pretty pricey."
• "Very over priced food and very rude staff avoid."
• "Expensive for the quality of food and portion sizes."
• "Very overpriced. £105 for the set menu and two drinks each."
• "Way too overpriced considering how small the portions are."
• "Complete rip off. Ordered two curries... It cost over £45. Avoid."
• "Prices are on the higher end for what you get."