Address: Leith St, Edinburgh, EH1 3AD, United Kingdom
Phone: +441316770868
Rating: 4.7
based on 427 reviews.
Food Quality and Taste
Pros:
"The food was really delicious and we got it very quickly!"
"Everything was tasty and spicy."
"The food was amazing. The spices were of correct proportion."
"For the food, it was perfectly cooked and hot. Everything was tasty."
"The food comes incredibly quick, no matter how busy the place is."
"Food here is just brilliant. I had the Thai red curry."
"Food was decent, but we couldn't all order what we wanted because they didn't have some of the ingredients."
"The Pad Thai was a standout – perfectly balanced sweet and savory."
Cons:
"Their pad thai is usually great but it wasn’t on my latest visit, it was only sweet."
"The medium spice level is not spicy for Asian people."
"The Pad Tai is too sweet, I don’t like it at all."
"Food wasn’t bad but obviously far from being authentic."
"Waiters are friendly, but the foods are so-so. The fried rice is wet and oily."
"The Tom Yum noodle soup and it was excellent. Went back today with expectations of another fantastic meal but had the worst meal ever!"
"Their mango salad is the worst I've ever tasted. No spring onions, no sliced chili, very sweet flavour, no bitter or sour taste."
"It’s pretty incredible that this is the best rated Thai restaurant in Edinburgh. I've eaten at hundreds of Thai restaurants, and this is pretty close to the bottom."
Service and Staff Friendliness
Pros:
"The staff was very friendly and welcoming!"
"Adarsh provided us great customer service. Truly appreciate his guidance."
"The waiters are friendly and competent."
"Our waiter Nishan was very warm and welcome."
"Staff super friendly and they could not have been more accommodating, especially Scott, Princess."
"Excellent waiter service from Violeta who attended to us with keen interest and kindness."
"Fantastic thai restaurant in a shopping mall! Interior is decorated very well."
"Excellent customer service! Very friendly and helpful. Staff member Alex was great throughout our time."
Cons:
"Only thing is the waiter Alex was a bit too eager to clear plates and drinks while people were still eating."
"The food was good but the service was a little spotty. They seemed short staffed."
"Service was very polite and quick. Food was quite tasty but if you look for real thai food that's the wrong address."
"Staff were lovely but that’s where it ended! We had a booking for 9:15. The restaurant doesn’t shut until 10pm but already the staff were more desperate to end their shift."
"Ate here on the spur of the moment and because it was close to our guest house. We booked a booth table about an hour before we ate. No problem getting a table at 6 o'clock. Didn't know what to expect but was more than satisfied with the meal we had."
"Had to order from mobile device. Website was not easy to use."
"The staff (black guy) was very rude to us. He just stood at the cashier counter but didn't even mind coming to our table while taking the order."
"Not very authentic. I would recommend the restaurant go through their menu again to give customers the best experience."
Ambiance and Location
Pros:
"Great Thai restaurant in the St James Quarter."
"The environment was very serene and beautiful."
"The customers are typically from all sorts of cultural backgrounds and you see students, families, and business partners alike."
"Atmosphere was also chill and the inside were nice too."
"The place is cool, staffs and the manager are polite and friendly."
"Absolutely amazing place! Very tasty and delicious food. Chilled atmosphere, especially in the booths where you can have more private time."
"I came right before they were about to close but was still very friendly welcomed to order something to Take-away."
"Lovely place and delicious food. When we were close to finishing our meals and we had each member of staff asking if they could take our plates."
Cons:
"Before we made the reservation, we did not know that it is in the Shopping center."
"It's hard to find an authentic Thai restaurant in the city."
"The only thing was location, initially a bit confusing to find this place as on the map it was showing outside."
"If you're craving authentic Thai cuisine in Edinburgh, Thai Express is the place to go."
"Food and drinks were absolutely delicious. Excellent menu. Staff were very attentive and extremely helpful regarding our allergies."
"Over 30 minutes from sitting down to get order taken and even then took about her 35 for food to arrive. All in all between waiting to be seated and for food and then hunting for someone to pay the bill to it was almost 2 hours. Hardly express."
"I showed up a bit late but they were kind enough to give me a table, I got the green chicken curry and chose spicy."
"First time visiting this place on Saturday it was amazing! Love the food and atmosphere."