Address: Great Harwood, Blackburn, BB6 7RW, United Kingdom
Phone: +441254789815
Rating: 4.8
based on 558 reviews.
Customer Service
Pros:
"Amy was great as with first initial contact was very helpful and great customer service."
"Mo has dealt with my enquiry professionally and efficiently."
"Thanks to Ryan and Ian who aided the process this morning."
"Alex was brilliant, any questions I had he answered even if they were small ones."
"Chris when purchasing my Range Rover... His professionalism, friendliness, and extensive knowledge made the process a breeze."
"Very friendly staff, I dealt with Adam who couldn't be more helpful."
"Excellent customer service from staff, especially Ian Whitwham."
"The staff were knowledgeable and attentive, addressing all of my questions and concerns with utmost precision and patience."
Cons:
"On my car, tyres were with very low protectors and each different brand. After 4 hours of travel with trains, I had to wait 3 hours because the car wasn't ready at the time."
"Year-Long Nightmare: No Car, No Resolution... After purchasing a car with them in 2022, I've been back and forth with their customer service due to a faulty engine."
"The most appalling service I have ever had!!! They act illegally and are aggressive when challenged."
"Not only did I have a faulty car I also had a fraudulent MOT certificate. When I contacted the garage I was advised to take it back so they could review it."
"Update- September 2023: Since purchasing my car from Greenlight, I have sadly had to change the throttle on the car."
"Got a vehicle from Chris he dealt with us in such a good professional way from start to finish."
"The car was as described and shown in the pictures although after getting the car home after driving four hours to collect the car we have had an issue with the vehicle."
"Greenlight Motors is an outstanding Automotive company."
Quality of Vehicles
Pros:
"Just purchased a beautiful and lovely Mercedes A Class with Greenlight Motors."
"driving home in my new car was a dream! I'd definitely recommend greenlight motors to anyone wanting a car."
"Absolutely amazing service highly recommend. I recently bought my wife a Range Rover."
"Brilliant and professional service from start to finish."
"Thankyou to Amy Burleigh For my new car😊...gave me a mint deal on a mint car."
"Bought an Audi A3 today car was great, drives so smooth. Interior was spotless, the outside had a small paint scratch on the rear bump but they offered to pay for it to be fixed."
"Outstanding service with great customer service. I dealt with Mo he was brilliant and easy to talk to."
"Thanks to the help of green light motors (Ian in particular) I was finally able to be approved for finance on my dream car!"
Cons:
"On my car, tyres were with very low protectors and each different brand. After 4 hours of travel with trains, I had to wait 3 hours because the car wasn't ready at the time."
"Year-Long Nightmare: No Car, No Resolution... After purchasing a car with them in 2022, I've been back and forth with their customer service due to a faulty engine."
"The most appalling service I have ever had!!! They act illegally and are aggressive when challenged."
"Not only did I have a faulty car I also had a fraudulent MOT certificate. When I contacted the garage I was advised to take it back so they could review it."
"Update- September 2023: Since purchasing my car from Greenlight, I have sadly had to change the throttle on the car."
"Got a vehicle from Chris he dealt with us in such a good professional way from start to finish."
"The car was as described and shown in the pictures although after getting the car home after driving four hours to collect the car we have had an issue with the vehicle."
"Greenlight Motors is an outstanding Automotive company."
Communication
Pros:
"Amy was great as with first initial contact was very helpful and great customer service."
"Mo has dealt with my enquiry professionally and efficiently."
"Thanks to Ryan and Ian who aided the process this morning."
"Alex was brilliant, any questions I had he answered even if they were small ones."
"Chris when purchasing my Range Rover... His professionalism, friendliness, and extensive knowledge made the process a breeze."
"Very friendly staff, I dealt with Adam who couldn't be more helpful."
"Excellent customer service from staff, especially Ian Whitwham."
"The staff were knowledgeable and attentive, addressing all of my questions and concerns with utmost precision and patience."
Cons:
"On my car, tyres were with very low protectors and each different brand. After 4 hours of travel with trains, I had to wait 3 hours because the car wasn't ready at the time."
"Year-Long Nightmare: No Car, No Resolution... After purchasing a car with them in 2022, I've been back and forth with their customer service due to a faulty engine."
"The most appalling service I have ever had!!! They act illegally and are aggressive when challenged."
"Not only did I have a faulty car I also had a fraudulent MOT certificate. When I contacted the garage I was advised to take it back so they could review it."
"Update- September 2023: Since purchasing my car from Greenlight, I have sadly had to change the throttle on the car."
"Got a vehicle from Chris he dealt with us in such a good professional way from start to finish."
"The car was as described and shown in the pictures although after getting the car home after driving four hours to collect the car we have had an issue with the vehicle."
"Greenlight Motors is an outstanding Automotive company."