The Captains Wife Reviews Summary

Category: Pub Penarth

Address: Beach Rd, Swanbridge, Sully, Penarth CF64 5UG, United Kingdom

Phone: +442920530066

Rating: 4.2
based on 356 reviews.

Service

Pros:

  • "Good food and excellent service."
  • "Helpful staff - on a Sunday you 100% want to book in advance."
  • "We had the pleasure to be served by a young gentleman, i believe his name was Mike. He was great."
  • "Lovely pub with a great garden to sit in and take in the view."
  • "The staff too were exceptional!"
  • "The food was very good and the service excellent."
  • "Staff are wonderful & friendly."

Cons:

  • "The evening started where we were met by a waitress who immediately told us what we could not have."
  • "The staff couldn’t have cared less, our waitress had a horrible attitude."
  • "Very unprofessional staffs with ZERO commitments with customer."
  • "Absolutely appalled by the service I received this evening."
  • "Service was poor we sat down before other guests and where the last to be served."
  • "The way she was speaking to the staff wasn’t acceptable, she was shouting at them and speaking to them like dirt."
  • "Unfortunately we experienced terrible customer service!"

Food Quality

Pros:

  • "The pie was huge but so tasty."
  • "The chips were phenomenal."
  • "Top food."
  • "The food was great - everyone really enjoyed."
  • "The food is delicious."
  • "The food (a steak sandwich, and gammon and eggs) was very good."
  • "The food was gorgeous I had sirloin steak with dripping sauce very tasty & hubby had the sea bass which was also very tasty!!!"

Cons:

  • "Food not cooked properly."
  • "the food can only be described as poor sadly."
  • "Meal came out luke warm, meat was ok."
  • "Food was awful. Mushrooms were uncooked but the sauce, or slop, was absolutely nuked."
  • "Food was awful. Expected fresh chips but they were frozen."
  • "The gammon was tough. It was choc fudge cake not brownie."
  • "Food came cold and the boy who plonked the food on the table had as much personality as my wife’s shoddily prepared limp lettuce."

Ambience & Location

Pros:

  • "It’s great that they have a separate area for dogs."
  • "Fabulous place! Warm welcome, booking not needed, short wait but spectacular views."
  • "Lovely pub with a great garden to sit in and take in the view."
  • "Fantastic views of the coast in good weather with outdoor seating available."
  • "Beautiful coastal location. Cosy interior and massive outside seating area."
  • "Stunning sea views and fantastic food. Overlooking Sully beach this beautiful restaurant offers everything."
  • "beautiful, lovely sea views that are very charming."

Cons:

  • "Also the cleanliness of the gentleman’s toilets was pretty grim!"
  • "Very disappointed and felt like a waste of money."
  • "Gravy was very thin, potatoes were overcooked, brocolli was overcooked."
  • "THE WHOLE OF THE CAR PARK IS NOT FREE.NOT JUST THE PUB CAR PARK.COST ME £60 FOR A COFFEE."
  • "Got caught out by the carpark charges."
  • "Be careful parking as this car park fine is a cash cow for the company."
  • "there was a very unpleasant smell from the toilets and also the wall the table was adjacent to was mouldy with flaking paint."

Value for Money

Pros:

  • "It's a fab family friendly restaurant with great food at a reasonable price."
  • "The food menu is varied and good value."
  • "We did the 3 course Mon-Thurs lunch menu for just shy of £20, and it was absolutely worth it!"
  • "worth every penny."
  • "Bill was excellent value for money."
  • "The food was absolutely stunning and very reasonable."
  • "Great value for money."

Cons:

  • "£10.50 is an insane price to pay for the prawn and scallop one."
  • "For a total of over £75 I could've had better food in the goodsheds at half the price."
  • "It’s such a shame that I will only ever visit when there are special offers on as it really is too expensive."
  • "I think the prices are high for what you get."
  • "Very expensive really - two main meals and two diet cokes totalled nearly £40!"
  • "Lager over £5.50 a Pint. Draught Pepsi over £4.20 a pint. Very expensive for soft drinks."
  • "The meals are overpriced and the portion sizes are too small."

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