The Badger Reviews Summary

Category: Pub

Address: Street Houses, Ponteland Rd, Ponteland, Newcastle upon Tyne NE20 9BT, United Kingdom

Phone: +441661871037

Rating: 4.3
based on 335 reviews.

Food Quality

Pros:

  • "Food was lovely and service was top notch."
  • "The food was excellent, well priced, great portions and loads of choice."
  • "The beef bourguignon with mash and roast carrots was superb, cooked to perfection, beautifully presented and bursting with flavour."
  • "Gorgeous place and gorgeous food, we went for Sunday lunch and my god, the beef was amazing."
  • "The food when it arrived was exceptional."
  • "The food was absolutely incredible- beautifully presented and delicious."
  • "The food here is absolutely delicious and the staff are so friendly."

Cons:

  • "Very poor quality and value for money - avoid."
  • "The roasties were rock hard, the beef was awful, and the veg undercooked."
  • "The avocado tasted terrible (sour)."
  • "The tenderstem broccoli was so limp it looked like string and the carrots were bendy."
  • "Can’t cook a steak for love nor money (£20!). Asked for medium and it came out still mooing (twice!)."
  • "Brussel Sprouts were AWFUL, tough and over-firm, very obviously frozen ones NOT fresh."
  • "The beef lasagne was served clearly micro-waved (too hot to eat, burnt at the edges)."

Service

Pros:

  • "Service was top notch with Wesley providing everything we needed."
  • "The service staff were exceptionally friendly and helpful."
  • "From the moment we walked in we were greeted by the beautiful Paige who was an absolute dream soo friendly and the service from her was 5star."
  • "We were served by Paul who was amazing."
  • "We were served by a really friendly but professional guy called David."
  • "The staff couldn't have been more helpful and cheerful."
  • "Staff were friendly, pleasant and helpful."

Cons:

  • "Unfortunately the service was slow however we did understand this was probably due to staff shortage."
  • "We enjoyed our starters but were disappointed overall with the level of service and the quality of the main courses."
  • "Our server forgot part of our order and we had to remind her to remove it from the bill."
  • "Friendly but inattentive service."
  • "Waiter had a very poor attitude."
  • "However, we all commented that the waiter wasn’t particularly young family friendly."
  • "A very rude member of staff told him to leave us and do something else."

Atmosphere

Pros:

  • "The building itself has retained its charm whilst integrating modern elements into its design to give a warm and welcoming atmosphere."
  • "Great atmosphere. Would highly recommend."
  • "The pub was cosy and traditional."
  • "Beautiful and cosy surroundings with a lovely open fire!"
  • "The atmosphere in the pub was nice, we got a nice table and the service was great."
  • "Atmosphere was lovely & relaxed."
  • "The decor is so welcoming and cozy."

Cons:

  • "There was a lack of atmosphere and a lack of a warm welcome for our custom."
  • "The place look tired, not worth a second visit."
  • "Carpets and decor are in desperate need of updating."
  • "The decor was poor, downright dirty in some instances (every chair had dirty stains)."
  • "The food was nowhere near good enough. Very disappointed."
  • "Sadly we will not be returning unless you seriously up your game as we have much better restaurants locally."
  • "However, the service was slow and we were waiting for our food for quite a long time."

Value for Money

Pros:

  • "The food is amazing and reasonably priced."
  • "Food is roughly £15 ahead so usual prices."
  • "Prices are good and considering the quality, represent true value for money."
  • "Delightfully fair prices and outstanding service from all servers, especially Rose - She took great care of us the whole time and ensured we were comfortable."
  • "Very reasonable pricing and portions are perfect (even enough room for a cheeky wee pudding!)"
  • "Food was impeccable, big portions and very good value for money."
  • "Delightfully fair prices."

Cons:

  • "Basically there was nothing great to mention though the drink was nice if a bit pricey."
  • "Ordered steaks. Meal was nice but expensive due to the lack of food on the plate."
  • "The food is quite expensive for what it is."
  • "If you are charging £32 for two courses you really need to give more food."
  • "Extremely busy waited over an hour for our meals which were expensive for what they were."
  • "The meals were overpriced and seriously lacking in both quality and taste."
  • "Overall nothing flash but pricy I thought."

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