Body Logic Health Reviews Summary

Professionalism and Expertise

Pros:

• "Very impressed by his professionalism and the way the program is devised."
• "Sergio helped me overcome a hamstring issue and get back to running."
• "I have always been most impressed by the staff's expertise, patience and courtesy."
• "A no frills environment that benefit from abundance of professionalism and friendliness."
• "The whole team are professional and work closely together, so I can go to a different person and they'll still be able to help."
• "I can't praise the practitioners at Body Logic highly enough for the wonderful treatment and care I was given."

Personalized Care and Support

Pros:

• "Jack provided a very personal service and ensured that the atmosphere was really friendly and professional."
• "The service Jack provided went beyond my appointments, being quick to respond to any queries I have had."
• "Jack has helped personalize my rehab plan so that I could get back to running as soon as possible."
• "Each session felt tailored to me and my injury."

Facilities and Equipment

Pros:

• "Very knowledgeable, friendly team, with excellent facilities."
• "Body Logic is a fantastic place, so welcoming and supportive."
• "Smart setup @Body Logic with great access from Clapham Junction."
• "Clean, modern environment helps create a positive image."

Communication and Responsiveness

Pros:

• "I get clear instructions for daily exercises which we practice to make sure my posture is correct and it is followed by an email with video demonstrating the exercises."
• "Throughout the sessions, he demonstrated genuine concern for my progress, answering ALL of my questions."
• "She is always clear in her instructions and explains the reasons behind the exercises."
• "My treatment has always been clearly explained to me."

Cons:

• "Initially, I felt there was a lack of communication as to the length of treatment required, but after I brought this up, it improved significantly."

Outcome and Results

Pros:

• "I have been pain free for the last two weeks so far."
• "The difference I saw even after just a couple of sessions was incredible and the strength I gained back came so much quicker than expected."
• "Could not recommend more!"
• "After some sensible advice and treatment I left pain free."
• "Within a few days of the visit with the help of the exercises I was given things started to improve. My knee is now back to normal and pain-free!"
• "So THANK YOU for fantastic results from treatment today."

Staff and Team

Pros:

• "Everybody is very helpful and friendly on arrival, when booking appointments and arranging payment from the insurance company."
• "I’ve been working with Sergio for the past year now with sessions to address some knee issues that I’ve been having."
• "Special mention also to the Pilates instructors starting my Saturday the right way, Federica is a great new addition to that team."
• "The front of house staff are also great, and I'm always well looked after at Body Logic."
• "A big thank you also to the friendly and helpful staff at the reception!"
• "The atmosphere is always very warm and welcoming and I walk out the door with a smile on my face."

Customer Service and Administration

Pros:

• "The whole place is welcoming and very well run."
• "Can't say enough how great these guys are - and the amazing Harriet and Joanna who keep all our bookings sorted!"
• "The reception staff are great and the online booking system makes life easy."
• "Charming receptionists too."
• "Smooth handling of insurance claims."

Recovery and Rehabilitation

Pros:

• "Been going to Body Logic Health for several weeks with on-going issues with my back and knee."
• "Paul does a very thorough diagnosis before working on the issue and then sets an exercise program to work on at home."
• "Physio sessions are well structured and have helped me to understand how I can manage my condition."
• "The rehabilitation plan I was given has helped me to improve my daily activities and regain confidence in my physical abilities."

Cons:

• "My rehabilitation took slightly longer than anticipated, which was frustrating, but they were good at adjusting the plan to fit my progress."