Ego at The Schooner Inn, Penarth Reviews Summary

Service

Pros:

• "The service throughout was excellent."
• "Amazing service and food. All the waiters are friendly and have great customer service."
• "Service was really good and staff were polite and friendly."
• "The staff were very attentive but not annoyingly so."
• "The staff were very helpful, friendly and attentive."
• "Staff were incredibly attentive but not overly so."
• "Waitress was great and really ensured my gluten free need was covered."
• "The service and food were incredible."

Cons:

• "Main course finally arrived at 9.30pm, by which point we were sitting in a mostly empty restaurant."
• "Food was gorgeous first time at this restaurant and will definitely be back. I took one star off the service as staff were lovely and friendly but it was slow."
• "Service was slow, 15 minutes from arriving before a drinks order was taken and then they sat on the bar for 10 mins after being poured."
• "Drinks order was a little slow to be taken, the slow to be delivered with 1 of the 6 forgotten."
• "It took them more than 45 minutes to take our order."
• "Service was very poor left to wait ages for ordering, drinks gone to wrong table."
• "Went for an early evening meal with my family. 4 adults and 3 children .. All I can say is wow.. the food was amazing and the service was great.. EVERYTHING was cooked to perfection . we will be returning very shortly..."
• "Service was very slow. Orders for drinks were taken on arrival with our menu choices. It was half an hour before our drinks arrived."

Food Quality

Pros:

• "Food was lovely and reasonably priced."
• "Fantastic food, chill atmosphere, attentive staff and this has to be the best gluten free menu I've seen in South Wales."
• "It was 'steak night' so not being a rebel, I had a sirloin steak. It was tender and cooked to perfection."
• "Had the fish cake with poached egg for starters... My main meal (the pork loin) was excellent."
• "Food was amazing. Tuesday's is steak night so went for the 280g (about 10oz) ribeye steak. Was cooked perfectly."
• "Sunday roast lunch - busy busy busy but food was tasty warm and plentiful."
• "I had Paella Mixta, which had lovely flavour and full of shellfish, chorizo and chicken."
• "Food was delicious and well worth the money. The young lady that served us was so friendly and happy, really lovely."

Cons:

• "Had the fish cake with poached egg for starters. As the poached egg was not fully drained off the water made the fish cake soggy which spoilt the dish."
• "Starters were ok (calamari and kids garlic bread) but main courses were dry (steak and ale pie and kids chicken strips) or undercooked with hardly any sauce (gf carbonara)."
• "Whole meal of feta salad seemed mostly to be onions! It was only apparent how much onion there was in it as I was trying to eat it."
• "I ordered the pan fried pork as part of the 2 course Sunday lunch. It was awful !!! It was luke warm, so they heated it up for me, and slopped more potatoes and gravy on top of the original food."
• "Starters weren't nice, calamari tasteless and batter just crumbled and fell off, hallumi fries soggy."
• "Children size meals for adult prices.service was good , lamb over cooked and the portion was not enough to satisfy me, potatoes where under clocked in some sort of tasteless cream."
• "The kebabs on a skewer, were not sizzling and the flavours were all separate as if the skewer was assembled after the bits were cooked, the Tzaziki was shop bought."
• "Very disappointing food, the kebabs on a skewer, were not sizzling and the flavours were all separate as if the skewer was assembled after the bits were cooked."