Lido Troon Reviews Summary

Food Quality

Pros:

• "Food always delicious."
• "The food was of excellent quality and arrived in a timely manner."
• "Food was delicious, extensive gluten free choice & fabulous tasting."
• "The food is well presented and a good portion."
• "Great food and great customer service."
• "The food is 5 star, absolutely amazing every time!"
• "The food was absolutely amazing, and the presentation was classic and decorative."

Cons:

• "I ordered a King Scallops starter, cost almost £12, and was served 3 tiny scallops."
• "Portion sizes are very small considering the prices! And wine is overpriced also."
• "I ordered lasagne and was very disappointed it was very runny and hardly any beef."
• "Food is in pretty small portions, for the price paid and it's tasteless."
• "Main meal appeared to be reheated."
• "It was monkfish and prawn Thai green curry that had no flavour other than salt."
• "The food was really disappointing with the toughest and chewiest chicken I have ever eaten anywhere."

Service

Pros:

• "Very attentive and courteous staff."
• "Staff second to none."
• "Excellent service."
• "The staff especially Craig was fantastic. He made the experience at Lido Troon exceptional."
• "Service was wonderful, staff were very attentive."
• "Helpful friendly staff who went out of their way to make our evening enjoyable."
• "Staff very friendly and attentive!"

Cons:

• "We waited 15 minutes and no one came to take our order."
• "Waiters got orders wrong from drinks to main meals."
• "Had to chase drinks so didn't get them til food arrived."
• "Mentioned serving size to waiter and was ignored."
• "Managers attitude was awful desperately in need of some Customer service training."
• "very unpleasant service - due to the reservation of all the tables, we were not offered any alternative, even though some tables were free a few hours before the reservation - I do not recommend - I will not come here again."
• "The server was rude, curt and the other staff who brought food at various times seemed quite inexperienced and confused."

Ambiance and Decor

Pros:

• "The decor was great."
• "Lovely decòr, best toilets I've seen in Scotland 😊"
• "Lovely decor within the restaurant throughout."
• "Fab seating and decor, really contemporary."
• "Great interior, lovely atmosphere."
• "Stunning decor and food and an attention to detail that is a dying art."
• "Beautiful restaurant, such a lovely atmosphere and decoration."

Cons:

• "If your looking for a quiet place to have lunch then go elsewhere, the noise is crazy in here."
• "Too many children for a grown up restaurant."
• "Bit noisy plus music, needed to talk louder to be heard."
• "Noise level too loud..Music too loud with kids screaming."
• "The bathrooms are freezing!"
• "Definitely not a child friendly place to eat."
• "No wow factor."

Value for Money

Pros:

• "Kid's meal excellent value for money (£2.50 for chicken breast, potatoes gravy and veg - like a slightly smaller adult meal)."
• "5 star food, service, and ambiance for a reasonable price."
• "We had a most excellent breakfast at a most reasonable price."
• "Quality of the best big city restaurants at small town prices."
• "Pricing was also pretty decent for a flavorful sit-down meal near the water that included such variety."
• "Good food, fairly priced."
• "All absolutely fantastic, fresh produce and great value."

Cons:

• "£14.95 for this atrocity!"
• "Each meal is about £3 - £4 more than other similar restaurants."
• "Well overpriced."
• "£60 for a 2 course lunch for 2 adults and a child (no alcoholic drinks) seems a bit steep."
• "£2.75 for a can of Irn-Bru is far too much, sadly all restaurants and hotels do this."
• "Overpriced food."
• "Now quite expensive."