The Real Greek Newcastle Reviews Summary

Service

Pros:

• "The service was good as our server Steve was excellent."
• "Michaela was so helpful and pleasant as well."
• "We were welcomed efficiently and warmly. The service was brilliant."
• "Staff were so friendly and it was a very relaxed atmosphere."
• "Really lovely attentive staff, nice atmosphere throughout the restaurant."
• "The staff were really inviting and lovely."
• "Our server Dylan was amazing, with excellent customer service."
• "Our waiter even remembered my son and I visiting a year ago."

Cons:

• "The service was very slow for drinks, food was ok but portions are very small for the price."
• "Long wait time for simple meals, no staff coming round for more drinks in that time."
• "The food and service was bland, at best."
• "The service was slow - although this was apologised for."
• "The wait time for a dead restaurant was so weird too."
• "Service charge was automatically included in the bill."
• "Staff loitered around our table visibly staring at us."
• "I was ushered by an older gentleman to my table with no verbal contact."

Food Quality

Pros:

• "Their pita bread with the spreads were worth every penny."
• "Food was delicious, all obviously homemade, freshly prepared with love."
• "The food and drinks arrived promptly, not to mention they were so tasty."
• "Fabulous food and friendly staff."
• "Great service from the staff at The Real Greek and beautiful food."
• "The food was amazing, which came to our table in no time at all."
• "The food was great."
• "Food was tasty and fresh."

Cons:

• "The only thing I can complain is how cold the food was that was served."
• "The Aegean cocktail tastes terrible and chemically."
• "The gyros portion is way smaller compared to other ones I have tried."
• "It can be lovely if going to the restaurant, but if buying through UberEats be ready to be disappointed."
• "The worst take away I've ever had. The portion sizes were tiny."
• "The food and service was bland, at best."
• "The overcooked and dry food, coupled with poor portion sizes and high prices."
• "The food was nice but very little of it only 2 little pieces of pork in the souvlaki wrap."

Atmosphere

Pros:

• "The atmosphere was great, relaxing, inviting in a clean and warm place."
• "The restaurant itself is beautifully set out."
• "Really lovely attentive staff, nice atmosphere throughout the restaurant."
• "It was a very relaxed atmosphere."
• "A warm friendly welcome."
• "A great cocktail list."
• "The space is warm and clean."
• "Great atmosphere with real Greek popular songs."

Cons:

• "The restaurant was a bit on the cold side and not many people in there."
• "If we hadn't had a voucher we would have skipped dessert as we were feeling full."
• "The atmosphere was good and everything was reasonably priced. However, better communication between staff is needed."
• "Only put 3 stars for atmosphere as the restaurant was quiet, just us at one point, a little background music would of been nice."
• "It was fairly quiet when we ate (5pm on a Thursday)."
• "The kids need some training on service skills. Such a shame. I'll queue for Wagamamas next time."
• "Quiet time in the restaurant with lots of empty covers. I was ushered by an older gentleman to my table with no verbal contact."
• "Wagamamas was super busy, so we thought we’d try the dead looking restaurant to the left."

Value for Money

Pros:

• "Prices are more than reasonable."
• "We really enjoyed the meal and would definitely recommend their set menu."
• "It's a shame you don't deliver in my area, I would order every week."
• "The menu was varied and lots of choice."
• "Fabulous food and friendly staff. The menu for two is huge - plenty for four hungry people."
• "We have lived in Greece for several years and know what the best Greek food is like."
• "Went for the good set menu deal. Flatbread and cold meze were amazing."
• "Good cocktail menu also."

Cons:

• "The rice for £4.50 is overpriced, a bit of tomato sauce in the middle of plain bland rice?"
• "The gyros portion is way smaller compared to other ones I have tried here in the UK and especially in Greece."
• "The price is through the roof, quite unreasonably."
• "It didn't take long for our food to arrive, so was surprised when I found it just lukewarm."
• "12.5% automatically on your bill as well!!!"
• "This is probably the worst Greek food I have ever had and did not remind me of the many times I have been to Greece."
• "Very disappointing. Chips were luke warm, dry and scrappy. Asked for vinegar and was told they don’t have vinegar!"
• "Only 1 star as you can't give zero. The real Greek? That's a joke in itself, there was nothing Greek about the food we had!"