Rusty Shears Reviews Summary

Category: Restaurant Whitby

Address: 4 Silver St, Whitby, YO21 3BU, United Kingdom

Phone: +441947825111

Rating: 4.7
based on 163 reviews.

Service

Pros:

  • "Staff were friendly and helpful."
  • "Considerate and attentive service in a stylish setting."
  • "Service is equally top notch... many thanks."
  • "Really friendly welcome and service."
  • "The staff are lovely. Friendly, helpful, professional and the 'icing on the cake,' is that this place is dog friendly woohoo!"
  • "The staff were very helpful and attentive."
  • "The staff are superb and extremely knowledgeable about the food they are serving you."

Cons:

  • "Overpriced, ostentatious. I speak as a person, formally working in Michelin restaurant. Service very, very basic. Spilled some veg on table, but embarrassingly it was left there."
  • "Service varied from a bit grumpy to extremely happy."
  • "Staff slow and not attentive, had to ask them to clear our plates."
  • "While I will say the service was a bit slow and hit or miss, I can understand it as they seemed understaffed."
  • "The only down side was the lack of draught lager, only bottled or cans."
  • "Only down side was it took 30 minutes to serve all 6 of us, and items came out one at a time so the hot food would have been cold if we hadn't eaten it straight away and wait for everyone to get their items."
  • "Unfortunately on arrival I was told there was no booking... he took no responsibility for the fact that possibly he had made the error!"

Food Quality

Pros:

  • "The mushroom burger is particularly good, as is the sausage plait."
  • "Excellent pizza and beer evening (Friday and Saturday)."
  • "Food was excellent although it took a very long time to come."
  • "A wonderful gastronomic and gintastic experience."
  • "They also have a range of cakes, the Sicilian lemon cake was excellent with a generous portion size."
  • "The food was absolutely delicious. My partner and I shared the breakfast board, and it was fabulous."
  • "Food amazing, we had eggs Benedict and eggs royale, beautiful poached eggs."

Cons:

  • "Weird ambiguous tasting smashed avocado. Bacon and sausages were a bit supermarket."
  • "Food was cold and the pie and peas were rubbish."
  • "Disappointed on the menu; I thought as it had many good reviews, I might give it a try. However, it was hidden away and the menu looked like a cafe's."
  • "Although food ok, the menu is lacking."
  • "Rusty breakfast was disappointing. Sausage annihilated, tomato the opposite egg yolk hard. As a result breakfast very dry."
  • "The lunch menu was a little limited."
  • "Visited over Easter weekend due to a recommendation. Food was really good quality and well cooked. unfortunately let down by being served on cold plates."

Ambiance

Pros:

  • "As you enter through the pleasing courtyard you are greeted with a cosy yet spacious room with tables and seating surrounded by unusual artefacts and with pleasant lighting."
  • "We sat outside in the courtyard and it felt as though you could have been somewhere in Europe."
  • "Lovely little place, tucked away in a quiet side street."
  • "The place is like the Tardis. You go through a small gate into a courtyard and through a small door and find yourself in a very quirky tearoom with three rooms and for fine weather a large outdoor area."
  • "Amazing place. Very quaint, charming setting. Lovely courtyard outside too."
  • "A hidden gem! Beautiful inside and outside seating, dog-friendly place."
  • "The outdoor courtyard is like sitting in the Mediterranean, on a sunny day!"

Cons:

  • "Nice little place but really cold inside."
  • "The courtyard is waaay too overcrowded with tables and chairs for comfort."
  • "This was an outstanding place for coffee, or a meal. It's recently lost that sparkle, sadly it is no longer worth the walk."
  • "The decor inside, and out in the courtyard to some extent, is eclectic to say the least and the tables are a bit crammed in."
  • "Room was also rather chilly."
  • "Despite other reviews suggesting there might be vegan options... on the day we visited there were around 6-8 cake options but not one was dairy free."
  • "Felt a little enclosed but they can't do anything about the building size."

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