Address: Chelmsford Rd, High Ongar, Ongar CM5 9NL, United Kingdom
Phone: +441277365398
Rating: 4.5
based on 165 reviews.
Venue and Grounds
Pros:
"It honestly is the most beautiful venue, our guest all commented on how amazing it looked."
"The venue is absolutely stunning, with beautiful grounds and a stunning Georgian manor house."
"It's a wonderful location with a beautiful ornamental lake, complete with idyllic bridge, a cute stock of wild fowl like geese and ducks, and even Alpaca neighbours!"
"Really beautiful venue and grounds."
"The house, the grounds, the Chapel and dining room, the breakfast bar and marquee, all of it is beautiful, well kept and maintained and was perfect for us."
"The surrounding grounds are stunning."
"Such Beautiful gardens, you could walk around feeling lost in nature."
Cons:
"The grounds are beautiful but the house and it's guest rooms need urgent attention."
"Great gardens, lack of toilets!"
"You have nowhere for hang jackets when taking them off, and if a lady has a long dress to hang, the hanger is placed over a unit so the dress wouldn't fully hang."
"The views and gardens are spectacular."
"Gorgeous place with good car park space and ample greenery."
"We had a little walk around the grounds which were stunning, well kept and a few resident swans and ducks."
"Fabulous grounds for contemplating, meditating or just relaxing."
Staff and Service
Pros:
"The most delightful Afternoon Tea with impeccable service."
"I really recommend Mullberry House for its wonderful caring staff, their eye for detail."
"Claire our wedding co-ordinator was fantastic, she kept visiting us throughout the morning and informing me of what was happening, how lovely the decorations were and how lovely we all looked!"
"The staff were excellent, very attentive and considerate."
"The staff are not only professional but also incredibly warm and accommodating, making you feel like a valued guest."
"Very friendly, welcoming staff."
"The staff were incredibly helpful and accommodating, and they went above and beyond to make the day perfect for the couple."
Cons:
"After we received our sandwiches ect and tea the lack of attention from the waiting staff was noticeable, had to ask for more tea, we have been for afternoon tea to other places and the waiting staff have been much more attentive."
"2 staff members opened a door and left it open for over 5 minutes & we were left quite chilly."
"We were made to feel a bit rubbish even though we were paying customers too and it was a shame as we ended our afternoon tea on a bit of a negative note."
"Venue seemed quite shorted staffed with Claire doing everything."
"Leaf blower before 9am outside our front door. Not much sleep."
"Tea and coffee refills were unbelievably slow."
"Been woken up by the laundry and staff at silly o'clock."
Food and Dining
Pros:
"The food is incredible, special shout out for the pulled pork Bon Bons that taste absolutely amazing and everyone loved!"
"The food was great, plentiful and nice tasting wine and prosecco choices."
"The food was absolutely gorgeous!!"
"Food was amazing. Everything cooked and served beautifully."
"The afternoon tea was delicious. The scones were light and fluffy."
"The homemade cakes were freshly made and served with an assortment of sandwiches and cream scones."
"The food was all really amazing."
Cons:
"The worse afternoon tea I have ever had. Nearly £78 for a few sandwiches and blancmange style cake instead of proper cake."
"For what you’re presented with, I feel it a little expensive."
"£20.95 per head for high tea too much."
"The English Breakfast Tea was overly stewed/steeped. It was grey and horrible."
"Vegetable pie were clearly not home made and were stuck in their foil trays."
"The food was delicious but my only small gripe is that maybe they could be a bit more imaginative with their sandwiches!"
"Afternoon tea was ok, other ones I have been to for two people you would normally get two of each cake, with this there were only one of each thing and oddly numbered so one person would have to go without."
Accommodation
Pros:
"Stayed the night in one of their dog friendly rooms, which was adequate and fit for purpose."
"My room was in the house, Apple. Comfortable bed and everything worked, no issues at all."
"Rooms seemed spacious and clean."
"The bed and pillows were comfortable - coming from fussy sleepers - and the room and bathroom, whilst compact, were adequate for a short stay."
"Our courtyard room was very small and basic, however it was perfectly adequate for a overnight stay, and offered good value for money."
"The bedrooms in the main house were massive and very clean."