Address: 47 N Bailey, Durham, DH1 3ET, United Kingdom
Phone: +441913846777
Rating: 4.3
based on 159 reviews.
Food Quality
Pros:
"The flavors and presentation make this place an absolute must-visit."
"Starter of spicy potatoes was delicious and def on the spicy side."
"Shared a mixed platter which when it arrived looked absolutely stunning."
"The food generally tastes good."
"Food is absolutely stunning - nothing more to say."
"The food was tasty."
"Food was freshly prepared and delicious! Especially recommend chicken (we tried the sharing platter, so there was lots to choose from) and baba ganoush!"
Cons:
"The lamb wrap I bought last night was the worst I have ever eaten in any take away restaurants."
"Food was warmed at least once."
"I ordered a vegan starter mixed starter and when it came the falafel and bread were both stale, the baba ganoush tasted off, they forgot the tabbouleh, and they gave me halloumi even though I ordered the vegan option."
"Lamb all grisly and horrible. The Baba Ganoush was devoid of flavour or trimmings all a bit bland really."
"The food wasn't really good taste and plate not generous."
"The food is well seasoned but very overpriced."
"The chicken was inconsistent with some juicy while others dry."
Service
Pros:
"The highlight of this restaurant are the staff. They are first rate."
"Staff were friendly and attentive, very impressed with the speed they turned tables around after diners had finished."
"The service is nice as usual."
"Very good food accompanied by excellent (and professional) service."
"The waiting staff respected a decent time between dishes so we didn't feel rushed."
"Service was excellent, very quick for food to come out and very attentive waiting staff."
"Thanks to Ahmed for making it super special for us."
Cons:
"It took nearly 45 minutes to get our drinks."
"We were a group of friends and the food for one of my friends never came, even when we asked repeatedly to the staff."
"It took around 15 minutes before anybody came and asked what drinks we wanted even though there was only 3 other customers in the restaurant."
"Very disappointed!! Went dure in the lumiere to find they had over booked."
"Unfortunately the service from the waiting staff was probably the worst service I have ever experienced in a restaurant."
"The service was a bit slow but it was a busy Saturday night so understandable."
"Our food took 1 hour and 30 mins to arrive after ordering."
Atmosphere
Pros:
"It was clean, cosy and a great atmosphere."
"Beautifully decorated with authentic items with Arabic music; we found it a relaxing atmosphere."
"The place looks inviting, the food is great also."
"The management have done well to keep the place cosy, despite the intrusive Covid restrictions."
"The Lebanese lemonade was tasty and refreshing on a hot evening."
"Good quality food and friendly staff. Caters well for both meat eaters and vegetarians."
"Right in the centre of Durham, it's a nice little place."
Cons:
"Disappointed with the alcohol choice: no Lebanese beer, limited selection of wines too."
"Bad take out experience twice despite being a great restaurant to eat in."
"Also feeling a bit queasy now and the youngest is complaining of diarrhoea, maybe coincidence."
"Quite expensive for what you get."
"Management drastically overbooked the restaurant on the weekend of Lumiere."
"The restaurant was very full to start with and it was really noisy and a bit hard to relax and chat."
"Extremely rundown. The decor is awful, the open kitchen gives takeaway vibes."
Value
Pros:
"The bill at the end was surprisingly modest considering the quantity and quality of the food served."
"Ordered online and then went and picked it up so we got it half price- need I say more!"
"Good menu at a very reasonable price for the quality offered."
"It’s reasonably priced especially for Durham where restaurants seem to charge high end prices."
"Portions are huge and excellent value."
"At £25 a person I thought was great value."
"Cards or cash accepted, lunch menu offers reasonable savings."
Cons:
"It did feel a bit expensive, but a good evening and I'd try them again, but perhaps at lunch time when they're less busy."
"Be careful ordering online - they have four different branches but if you order from the link the obvious option is far out of Durham."
"So, the food is good if a little pricey for what it is."
"While we took advantage of the eat out to help out scheme paying the full price for our meal would be a rip off."
"They had actually charged us for two, making the bill £50."
"Bit pricey too, but worth some of it."
"Which are quite expensive, nearly £4 for a 300ml bottle."