Staffing Match Reviews Summary

Communication

Pros:

• "I appreciate the services provided by the staff of staffing match - very prompt and precise."
• "So I thank everyone there especially my account manager Usman. He is very helpful, friendly."
• "Specially my account manager Ms. Laima. She is very friendly and helpful. Always answers very politely to all my queries."
• "Madam Martyna I like ur service always helpful and explaining nicely at all time!"
• "For the period I have been working for DHL express, I thought of Kamila as a passionate and understanding manager who tries to meet the needs of everyone else's and she communicates well with every individual..."
• "Helped me get work almost immediately and answered any questions I had in detail."
• "Thanks to Usman (account manager), I had got my current job really quickly. He is very friendly, professional, and helpful."

Cons:

• "They also never answer the phone or respond to emails."
• "Responded to an ad from staffing match for a parcel sorter role and got an automated response from Nick Graff saying if I had any questions to call / email him which I did (using both methods) and never heard back from him....and he’s the manager!"
• "Useless agency. The receptionist is rude, had an arranged interview re scheduled for a Tuesday, I get there and get told the woman is not even there?"
• "Numerous issues with paying staff on time/correctly, terrible communication with workers."
• "they dont know english at all. very unprofessional poor communication skills."
• "Marta responds quickly when she wants your details but then stops replying which I find very suspicious."
• "However, I only received a reply once in a blue moon ... and it was usually an irrelevant reply."

Professionalism

Pros:

• "Everyone was great I was treated with respect and kindness."
• "Great job by professionals...director Daniela very experienced woman she can match the right employee with such specific abilities to the position that needs most these qualifications."
• "I got a job very quickly with Staffing Match. The staff in the agency is very professional and helpful."
• "The best agency i've ever been. It's been nearly 5 years for me in England and this is the only agency i feel safe and protectable."
• "StaffingMatch is a very good agency."
• "Regular work, well informed of hours of work in advance by Gary at Staffing Match."
• "The all reception team and recruitment team behave very politely."

Cons:

• "Worst service Have been enrolled with them for one month."
• "Unbelievably unprofessional."
• "Terrible agency, they're not even competent enough to pay wages on time."
• "One of your coordinators was extremely rude and unprofessional in her response to my inquiries."
• "No impressed whatsoever, applied for a security role and I chased back up every reference they required, it has been 3 months and they’ve still not managed to find me a job as promised."
• "Very unorganised, came 10 mins early and they still had me waiting for over 30 mins extra."
• "Receptionist is very rude even don't try to listen."

Payment and Reliability

Pros:

• "They pay holiday."
• "Paid on time."
• "They pay in time."
• "I offered my work and I was paid correctly."
• "The agency is really good, having good choice of work also with nice companies."
• "Their time bound replays of mail and message is highly appreciable."
• "Great Agency..Great staff."

Cons:

• "STAFFING MATCH owe me 80 hours @ £9.13 and have done for nearly a month!?"
• "Most weeks I received incorrect pay either incorrect hours or the wrong rate."
• "My colleague owes hundreds in tax because of a tax code error on their part."
• "Worse agency I been work with them 5 weeks after chase them more then 10 times only get three days pay."
• "No replies to messages, calls or emails."
• "They don`t pay on time and in my case not at all."
• "Worst agency I've been so far... had to go agency again and again to ask for my pay still they don't care for my weekly pay and its been one month from the day I joined now still they have not transferred my pay to my account...."