"The staff were trained outstandingly and did not miss any opportunity to explain what we were going to experience."
Cons:
"However, I think the service should be more kind and useful, lack of customer service and knowledge about the food."
"It took 30 minutes to bring our wine."
"But the quality of the service was deplorable."
"I’ve marked Lima down because of the speed of service."
"Unusual service that wasn’t very personable or helpful with menu choices."
"The service and restaurant’s organisation was poor."
"Service not great."
Atmosphere
Pros:
"The atmosphere was perfect for a date."
"A surprisingly relaxed atmosphere for a Michelin star restaurant."
"If you love intense refreshing flavours and enjoy nice vivid colours on your plate, you should not miss this place!"
"The place was buzzing and the deco was bright and airy."
"It's so cosy inside and the staff is very attentive."
"Lovely atmosphere in this Peruvian restaurant."
"Delicious food and drink in a great atmosphere. The lamb is an absolute must try."
Cons:
"Despite having booked six weeks ahead, we were led to a dingy table in the back of the restaurant."
"What I didn't like was the way the tables were too close to each other; at some point, you could touch the glass or bottles from the next table with your bump and vice versa."
"Sadly the tables are very close and if you're on a twin very small."
"The premises are ok but I would say very very dark, I suppose it’s the style now a days."
"In terms of the atmosphere, it was nicely decorated but very very loudly and difficult to have a conversation."
"The main room was a bit noisy, especially compared to the tables on the lower ground floor."
"Considering it wasn’t really busy the service was quite poor and it felt like we had the waitress looking over our head a lot."
Value
Pros:
"Worth every penny."
"Can recommend to anyone and I will return!"
"It's a worthy experience."
"Being a michelin star rated restaurant the food is not cheap but it is well worth it."
"Outstanding value for money."
"The value for money here is unparalleled for a Michelin star restaurant."
"Amazing food and good price."
Cons:
"We paid £200 for 2 people, and about 40% of that was alcohol."
"However, be prepared to splurge, as portions are modest and prices can climb."
"At these prices one expects better though."
"The portions are very very small though so it can get to be an expensive bill."
"Very simple set up. I expected a bit more given the prices."
"A tab at more than £90 for 2 people makes its an expensive lunch even by Fitzrovia' standards."
"For two just taking the tasting menu with no extras, we spent £300. Based on our experience in other restaurants, our expectations would have been met for such a price. In this case, it’s far overpriced for what you get."