Toby Carvery Caversham Bridge Reviews Summary

Food Quality

Pros:

• "Food is always fresh, hot and tasty."
• "The food was great as always and the dumplings in gravy are a great addition we have not seen before."
• "Food was really tasty, warm and lot of options."
• "Meat was hot, juicy, and tender. Vegetables were fresh and tasty."
• "Food was delicious as always and they had gammon which is one of my favourite roasts so it was brilliant!"
• "The food was nice and the waiter was friendly."
• "The food was fresh and beautifully cooked, great value for money."

Cons:

• "All the food was dried out and the cabbage crispy. I wouldn't go again."
• "Beef was extremely tough to the point I had to leave it."
• "All of the food was cold, served on a cold plate."
• "The food although tasty and cooked well was very COOL."
• "The vegetarian meat balls were not good. It was like a microwaved but roast."
• "The food was dry. The floor was dirty. The chef wasn't very pleasant."
• "Food was cold and very bland. Did not enjoy it at all and only ate the yorkshire puddings and the peas."

Service

Pros:

• "Helpful staff .. several tables get booked up...quite warm if seated by the carvery."
• "Attentive, friendly staff."
• "Service was friendly and reasonably prompt but the tables weren't very clean and cutlery missing."
• "Service was great, food wasn't so great - the piece of beef that I had was very gristly so I was unable to eat it."
• "Server was great and helpful letting me know what gluten free options I could eat."
• "Service was wonderful, waiter Peter was friendly and did everything he could to help us."
• "We were greeted with smiles, served at the bar super quick."

Cons:

• "Awful experience. Took 25 minutes to be asked our drinks order."
• "She was unenthusiastic and looked like she was less than interested in being there it serving us. He customer service skills were atrocious."
• "The girl at the reception checkin said to me very rudely ! Next time you pay first at the bar !"
• "Dreadful experience. Nearly no staff."
• "Went here last night for a meal such slow service, hardly a waiter in sight to speak to."
• "Very long wait to be served, we waited at least 15 minutes and only 1 family in front."
• "Service was under par. It took an age to actually get served."

Atmosphere & Decor

Pros:

• "What a absolute lovely little Toby!!! Feels so cosy with all the Christmas decorations up and the fire places all lit."
• "Wonderful place to eat. It was a last minute booking to thank a family member."
• "Food was good and atmosphere warm, will definitely return."
• "Enjoyed a carvery with friends. Went early, 6pm, so not too busy. Were able to sit and chat after our meal. The staff were attentive and friendly."
• "Nice calm atmosphere and they took account of our request for a quiet seat."
• "Stopped by this place to try the Breakfast buffet which was £6.89 for unlimited food and drinks. The place was very friendly and festive."
• "Lovely helpful and friendly staff coping with the difficult situation we all find ourselves in with humour. The food was lovely and really hit the spot as haven't had a roast for ages."

Cons:

• "Sunday lunch prices rise ..and are more at the weekend compared to week days."
• "One final gripe the air con only worked in the centre of the bar area, sitting to one side by a window (none of which could be opened) was way too hot."
• "It was the worst Toby that I have ever been to. Cold plates. Luke warm food."
• "The first smell you get as soon as you walk in is a whiff of urine."
• "The people inside were not social distancing at all."
• "Very overcrowded! Sticky, dirty tables. Had to clean the table ourselves."
• "It is typical of us to complain about the weather, so here we are, it was too hot in the pub restaurant to fully enjoy the experience."

Value for Money

Pros:

• "Our first time at a Toby Carvery, great value for money, four choices of meats on that particular day...."
• "Been here a few times and you get what you pay for at Toby's.... A budget meal and dining experience."
• "Great value for money! Today's and breakfast!!"
• "Bargain midweek carvery £8.49 or £6.74 meat free, decent range of veg though could be labelled for allergens eg gluten, milk."
• "Good value food, the meat was excellent, and the vegetables are self service so eat as much as you want."
• "All you can eat breakfast with tea/coffee, fantastic value great quality."
• "Food is great at this price, but if you want a nice coffee, just pay 3 pound more…."

Cons:

• "The staff try their best but this is awful value for an awful experience."
• "Do not go to this place stay away. The female manager is rude and puts the phone down on you."
• "If you don't actually want a roast dinner but you come here with people that do you'll have to choose food from the pub menu but the choices on the menu are not great at all especially for vegetarians."
• "On paying the bill, I was charged for just the vegetables!!! Which seemed extortionate! A very disappointing visit!"
• "It was expensive for what you got."
• "A £78 not well spent. I definitely won't ever go again."
• "But overall not worth the money we paid."