Ultimate Performance Personal Trainers London Kensington Reviews Summary

Weight Loss and Body Transformation

Pros:

• "I lost 14kg in just 4 months with body fat dropping from north of 27% to 12%."
• "In just 12 weeks I came down from 33% body fat to 16% which I thought was unachievable!!"
• "I've lost 13 pounds in the first 5 weeks."

Cons:

• No negative comments provided.

Personal Training and Coaching

Pros:

• "Maurizio, who is an outstanding trainer and mentor."
• "Shaq is extremely supportive, motivating and always available for questions and guidance."
• "Sergio, my trainer, was excellent in helping me, but also keeping me accountable and always pushing for more."

Cons:

• No negative comments provided.

Nutrition and Diet Guidance

Pros:

• "He has an impressive amount of knowledge on how to run a weight-loss diet while preserving muscle mass."
• "Learning what to eat when training has been one of the most important things I will take away from this experience."

Cons:

• No negative comments provided.

Community and Atmosphere

Pros:

• "The gym has a sense of community you don’t experience in other gyms."
• "The entire team are consistently friendly, professional and always on hand to help."

Cons:

• No negative comments provided.

Facilities and Equipment

Pros:

• "The facilities are well appointed."
• "Everyone is always made to feel welcome."

Cons:

• No negative comments provided.

Lifestyle and Mindset Change

Pros:

• "They don’t just help you get into the shape you want but also change the way you think about food and your health so you can stay in Shape!"

Cons:

• No negative comments provided.

App and Support Tools

Pros:

• "The UP app is fantastic and makes it so easy to keep track of diet and micronutrients."

Cons:

• No negative comments provided.

Customer Service

Pros:

• "The service is on par with a five star service one would expect from a class leading personal training service."
• "All staff and trainers seem so on point."

Cons:

• No negative comments provided.

Professionalism and Expertise

Pros:

• "All the trainers know their stuff inside out and are able to push you to your limit."
• "Best gym and staff that I have experienced."

Cons:

• No negative comments provided.

Overall Recommendation

Pros:

• "This is probably one of the best investments anyone can make!"

Cons:

• No negative comments provided.

Results and Progress

Pros:

• "With Jake's guidance my body fat percentage has dropped massively."

Cons:

• No negative comments provided.

Support and Accountability

Pros:

• "He has counselled me well on my diet and shares the same passion and goal when it comes to wanting me to lose weight."

Cons:

• No negative comments provided.

The above comments represent a sample of the positive feedback received from clients. There were no negative comments or areas of concern reported.

Actions Based on Feedback

While the feedback is overwhelmingly positive, to continue improving, the company could:

• Encourage more feedback from clients, including constructive criticism, to identify any areas that might need improvement.
• Consider implementing a periodic anonymous survey for clients to provide honest feedback without hesitation.
• Keep abreast of the latest fitness and nutritional science to ensure the advice and coaching methods remain state-of-the-art.
• Continue to invest in staff development and training to maintain high standards of service and expertise.
• Explore new ways to enhance the community aspect of the gym to further differentiate from competitors.