The Eagle & Child Inn Reviews Summary

Food Quality

Pros:

• "Good quality food at reasonable prices."
• "Food portions were big and quality didn't suffer as a consequence."
• "excellent food served in the bar."
• "Delicious traditional pub meals using local produce."
• "food was quickly served hot home cooked deliciousness"
• "The food was good, and staff very very friendly."
• "The food was excellent."

Cons:

• "what was left of the meal was small, greasy and definitely not fresh."
• "Food, some dishes better than others."
• "The food on the whole wasn't bad, but there is some room for improvement."
• "Food was just average."
• "However the food has taken a nosedive."
• "For a pub lunch I would expect a whole lot more, not just the size of the portions but maybe a little more effort than frozen food."
• "Food wasn't good at all. Really disappointed."

Atmosphere & Location

Pros:

• "Wonderful atmosphere. Eclectic surroundings."
• "Great pub/hotel/restaurant."
• "The pub itself is quirky."
• "Characterful pub, the front beer garden is a beautiful location overlooking the river."
• "Lovely atmospheric old fashioned pub. Good range of well kept cask ales pulled properly."
• "Such a cosy pub, it has a great atmosphere with a roaring fire and fairy lights."
• "Absolutely stunning surroundings, a beautiful pub and great selection of beer."

Cons:

• "Strange place, staff weren't helpful."
• "The walls are so thin that the noise from the pub comes right through to the room."
• "Strange place, staff weren't helpful, there was a roaring fire in one part of the pub making it lovely and warm, and the other half was cold."

Service

Pros:

• "The staff very friendly and helpful, we will definitely return."
• "Helpful staff and would definitely stay again"
• "The staff were very helpful and friendly and provided excellent service."
• "Friendly employees."
• "The staff are absolutely lovely, very attentive, helpful and efficient."
• "Served by very helpful staff. Nothing was too much trouble."
• "Staff are welcoming, helpful and friendly."

Cons:

• "Staff need to go on a customer service course."
• "The staff didn't seem bothered that none of the food had been eaten when clearing the plates."
• "The staff, with one exception, were off-hand and not attentive at all."
• "Service pretty abysmal, with no effort to make us feel welcome."
• "Service not particularly friendly either."
• "Am sorry are the bartenders doing me a favour when I order a drink because that’s exactly how it felt."

Value

Pros:

• "Excellent value."
• "Great value for money."
• "Decent food for the price."
• "Really great value and in a good location for exploring the south east corner of the lakes."
• "Autumn offer is very good value!"
• "Prices reasonable and very clean."

Cons:

• "Can anyone honestly look at this photo and say it's worth £15.50?"
• "Personally I found the place over priced for what we ate and drank."
• "Relatively expensive for the size and standard of food but good quality none the less."
• "Delicious, but pricey."