The Hele Bay Pub Reviews Summary

Food Quality

Pros:

• "The food was delicious, really tasty and beautifully presented."
• "Excellent, freshly prepared food cooked to perfection using quality, locally sourced ingredients."
• "The best fish n chips I've ever had."
• "Food was amazing, we had mushroom soup then full rack of ribs and chicken pasta linguini."
• "We had absolutely excellent and loaded plates of Sunday dinner. The meat was beautiful."
• "Line caught mackerel fillets with samphire, sun-dried tomato and mixed bean potato salad .. Amazing well constructed and delicious plate!"
• "The food was freshly made, well presented and great value for money."

Cons:

• "The rest such as the vegetables was poor. The carrot batons were dry, cauli cheese was sour, and the rest mostly tasteless."
• "Boyfriend ordered the ribs, which were not edible and he eats anything and everything! Full of gristle and general appearance wasn’t appealing."
• "Chips tasted of fish and despite the positive reviews seen for the spare ribs we were disappointed."
• "Very poor meal, had take away Messy chips with pulled pork except the pork was so minimal was about a teaspoonful dotted around the chips."
• "The flavour of the ribs had an unusual strong salty tone as opposed to tasting like BBQ which made them quite hard to eat."
• "Mash wasn't edible. Ridiculously salty."
• "Very overpriced, badly cooked frozen food."

Service

Pros:

• "The staff were so accommodating."
• "Staff our very friendly and so was the people using the facility."
• "The staff were absolutely fantastic. All the meals came out together one after the other no waiting, and the food was absolutely delicious not one negative from 31 people."
• "Really lovely atmosphere, with very friendly staff."
• "Bar staff is friendly and attentive."
• "Even though it was busy the staff were excellent."
• "The young team of people serving us were fantastic (polite, friendly and on the ball)."

Cons:

• "The staff (apart from Sam) were very rude and dismissive."
• "After talking to the manager, that was on shift (not requested to be talked to), she rudely remarked 'yeah, there's your view.'"
• "Staff were friendly but service was lacking, 1hr20 wait for food."
• "None of the staff smiled or seemed happy to be there at all."
• "Waitresses were helpful & apologetic, manager agreed to take drinks off the bill but still charged me for one drink as he couldn't operate the till properly!"
• "The lady that was serving us was doing her best not to be passive aggressive."
• "Very unfriendly landlady, pub completely empty outside."

Ambiance and Facilities

Pros:

• "Inside and outside looked clean."
• "There was even a downstairs with kids things to keep them entertained."
• "It's a fabulous pub right by the beach, fantastic food with excellent quality service."
• "Lovely pub in Hele Bay, looking out onto the beach."
• "Lovely seaside pub with a warm and friendly welcome."
• "The pub is situated in a lovely spot in full view of the sea with easy parking."
• "Beautiful place. Looks lovely inside and out. Surrounded by the most beautiful scenery."

Cons:

• "Popped in for a drink around 9.15pm after checking this pub out on Google and hoping to go for a meal the next eve.. Very disappointed, lots of children playing darts etc. Spoilt the atmosphere."
• "I get the impression it's been a while since the carpets and upholstery have been replaced."
• "Would recommend eating outside as then you would be away from the 1980’s decor and sticky carpets."
• "Sat downstairs which smelt badly of damp."
• "Really disliked the chairs they are very worn and uncomfortable to sit on."
• "Downstairs was a nice touch but signs of damp and a funny smell."
• "When we first arrived at the place, we were very confused as the pub/restaurant didn’t match the website… it was very strange."

Value

Pros:

• "Loved this place, what can I say apart from the food was fantastic and brilliant value for money."
• "The lunch menu was lovely and the kids menu was great (and good value)."
• "Children’s menus was very good value."
• "Lovely venue and great food, we were lucky enough to visit on eat out to help out but would recommend them anyway."
• "Their food is outstanding, arrives quickly and is very reasonably priced."
• "Food was good and reasonably priced."
• "Portion sizes are large and great value for money."

Cons:

• "Though the food here was tasty, it was very expensive, especially considering it was a pub and not a restaurant."
• "Overall cost was slightly on the pricey side."
• "Price of veg £4.95!!!!!!!"
• "Food was good but limited and very expensive."
• "Food was reasonably priced but very poor in quality."
• "Over £30 for 2 supermarket cheapo and salad. Will not return."
• "Both myself and my wife had a beef burger. It came promptly and was of fantastic quality."