Address: Spanish City, Whitley Bay, NE26 1BG, United Kingdom
Phone: +441916917090
Rating: 4.4
based on 120 reviews.
Food Quality
Pros:
"Delicious tea and cakes. Really good treat!"
"The restaurant itself was great, with plenty to choose from on the lunch time menu."
"We all felt that it was very reasonably priced for the quality of food."
"Love this venue. Great choice of quality cakes and snacks."
"Eggs benedict or smashed avocado, both amazing."
"We enjoyed our treat out. Lovely food, well presented."
"The coffee and walnut cake which was full of juicy walnuts and was absolutely amazing."
"We had kids pancakes, toast, smoothies and hot drinks. Would definitely visit again."
Cons:
"The meagre portion of what was supposed to hollandaise sauce was a sour, vinegary, gelatinous blob."
"The worst though was as soon as I put my coffee cup down a waitress came and without saying a word to me removed the cup and plate."
"The avocado on toast was a 7/10 I left hungry that could have been me or the eggs haha."
"The raspberry and white chocolate muffin was a plain muffin with a squashed raspberry smeared on the top."
"The coffee was lovely but the cake was dreadful. It lacked flavour and the buttercream was hard."
"My corned beef slice looked like it fell onto the plate from a height then slid as the base pastry was so sloppy."
"Drinks were ok and cakes ok too, but for a place as busy as this, I expected the cakes to be something special."
"The cakes were delicious, overall, very good!"
Staff and Service
Pros:
"However the best part was the staff, super kind and friendly, smiley and helpful."
"The staff were very friendly and despite experiencing a bit of a hardware failure with the till."
"Staff attentive and chatty, large seating area indoor and out."
"The staff were very friendly and efficient and were happy to add chutney for my 'stand alone' cheese scone."
"Visited with some friends on 20th July and were overwhelmed with the choice of delicious cakes and five stars plus to Deborah."
"Lovely sunny terrace and the food was fantastic. Lovely coffee and the muffin was tremendous!!! Great value and very polite staff."
"The manager was attentive but his staff really let the side down."
"Staff pleasant and helpful. Delicious coffee/teas coupled with fantastic array of cakes etc."
Cons:
"The whole experience was worsened by the complete lack of customer service by the person on the till who barked ‘TABLE NUMBER!?’ instead of ‘hello’."
"Finally arrived but was given bacon and egg in 2 slices of dry unbuttered bread not the roll/breadcake ordered."
"Food is fine ... Woman behind till is very brusque. A smile you not go amiss."
"The service was extremely friendly and efficient. Deborah in particular was an amazing hostess making sure we were given VIP treatment."
"However, the service left a lot to be desired."
"The Assistant behind counter was practically deaf and could not hear anyone's order."
"The female manager lied and said they had run out of everything? Unacceptable disgusting treatment."
"The kitchen closes at 4pm and the restaurant closes at 5pm. This and other places that close as soon as you want to eat, I thought we'd left behind in the seventies."
Ambience and Location
Pros:
"It wasn't your 'quirky' type that you normally expect and so it was set in a nice, spacious part of the Spanish City building."
"Location was excellent, right on the sea front and a not so long walk away from Whitley Bay Metro."
"Beautiful tea shop in the Spanish area. Tables inside and outside with sea views."
"The seating areas are spacious with plenty of room between tables."
"The bacon sandwich and crab sandwiches were delicious - yes we will be back again."
"Outdoor seating that is ideal to keep your bikes close by. Great selection of treats and hot drinks."
"Valerie's Tearoom at Spanish City is simply the best coffee / breakfast place along the Whitley Bay section of the coast."
"Part of Spanish city the food was good value for money the young staff serving customers were well presented and very polite and friendly."
Cons:
"Beautiful place to stop for lunch. Expensive compared to other places but food tasted great. Could have done with a few extra tables outside."
"Arrived at 16:00 to find that you can't buy anything savoury after 4pm. I can understand hot food but to stop serving sandwiches an hour before you close is ludicrous."
"The place was very busy but I placed an order and had to change it for my father, it was pretty complicated."
"Needs tidying up outside Canopy badly needs cleaning Shame Because food is first class."
"The music that was playing just made you soooo relaxed and you can feel special because of the staff."
"The cafe itself is nicely laid out, well decorated and comfortable."
"Lovely for tea, premises are oldy worldy I thought, staff very friendly and helpful."
"Had afternoon Tea here on the corner near the sea front also sold cakes buns etc parking was a bit difficult but found place eventually."