Address: Harbour, Jamaica House 82-84 Vauxhall Street Sutton, Plymouth PL4 0EX, United Kingdom
Phone: +441752981966
Rating: 4.5
based on 245 reviews.
Service
Pros:
"The team were so friendly when they greeted me, felt like genuine small talk."
"Staff are both efficient and friendly."
"Staff are always very polite and friendly and you never see anyone standing around not doing anything."
"The member of staff serving us was really nice and funny although it was nearly at the end of opening hours."
"Staff were very very good. Attentive but not annoying."
"The staff are really friendly and the food is great."
"Staff were super friendly and our waiter John gave a great recommendation."
Cons:
"Not neurodiverse friendly. I have high functioning ASD and ADD... if someone asks several times for something there is a good chance there is a reason for it and perhaps responding as if the person is being difficult is not the best way to serve a customer."
"An extremely rude server asked 'is your dog okay? Her barks very loud'."
"The girl on the front made me feel like she was doing me a favour when she took my order."
"Was waiting to be served for about 5/10mins, as I was waiting none of the 4 members of staff even acknowledge me."
"John - one of the servers who seemed to be in charge, was very disrespectful and rude."
"The first time I went, they forgot to make my meal but made everyone else's, leaving me to eat after everyone else had finished."
"Some of the staff were vacant or just a bit rude."
Food Quality
Pros:
"Absolutely amazing food!!"
"Great food, great coffee."
"Just had the Boss breakfast. Was amazing!!!"
"The food was amazing! Great options that cover a good range of food groups and dietary requirements."
"Food delicious and varied with veggies n vegans looked after!"
"The food was so delicious (I had a west country breakfast) and the banana milkshake was so good!"
"The most delicious hash browns in the world. Really nice and peppery, thick and a little crispy."
Cons:
"Over all it was quite expensive compared to similar eateries and the food wasn't anything special to make up for the higher price."
"Food ok but not especially hot."
"The poached eggs were over cooked (seemed like a hard boiled egg), there was barely any hollandaise sauce on it and the salmon was not fresh."
"I have visited here numerous times with friends. Staff are always lovely but unfortunately I have never had a good meal!! Overpriced, small portions and for some reason whatever I order is always disappointing."
"The banana and chocolate pancakes were inedible, so dry and it left such a nasty taste in my mouth until I got home and brushed my teeth."
"The bacon was not pleasant but the rest of the fried breakfast was okay, scrambled eggs a little soggy."
"Food has gone way, way downhill since my last visit here... Truly the worst food I've ever been presented in the UK."
Atmosphere & Location
Pros:
"There’s something for everyone and is ideally located on the Barbican."
"Fantastic location for this brunch getaway right in the middle of the Barbican area."
"The Boston Tea Party in Plymouth is situated right by the Barbican."
"Great setting and very pleasant inside."
"Best part of this place is the atmosphere and setting. Absolutely beautiful interior design."
"The serene view of Sutton Harbor definitely adds to the beauty and uniqueness of the dining experience there."
"Lovely cafe to sit and enjoy a snack outside by the harbour. Decor and setting is great."
Cons:
"You can see the effects of a busy breakfast period with empty tables not cleared."
"It does look a bit like a school canteen, but that kinda adds to the charm, I enjoy downstairs more."
"The building itself is very quirky, it's an historic building and is set in the Barbican quarter of the City of Plymouth."
"Cafe not warm enough. Dont be mean with the heating!"
"The atmosphere is nice although it could use some art on the walls upstairs :)."
"Inside decor, in comparison to other Boston Tea Party venues Spartan, far cry from cosy bohemian feel I remember from other branches."
"The constant changing of the menus, the terribly tasting coffee."
Value & Pricing
Pros:
"Food reasonable price....tasty and cakes yummy."
"Decent prices for really tasty, fresh food cooked to perfection."
"Quality and portions of meals are definitely worth the prices."
"The cakes are delicious and I love their cream tea in the summer (this does actually seem good value as the scones are huge)."
"Good coffee, juices, pancakes and loads of choice."
"So nice to finally find a place in Plymouth where you can have a lovely breakfast that you don't mind paying for! Quality ingredients, cooked with care!"
"Consistently good food served by wonderful staff."
Cons:
"The prices are on the steep side."
"Soft drinks are quite overpriced (nearly £3 for a 330ml bottle of diet coke)."
"Eventually it arrived, lukewarm, weak and in a chipped mug."
"In Plymouth it is always so busy at weekends and the queuing and food take so long to come! (Pancakes took 25 mins to arrive)"
"The price of the food has definitely gone up and unfortunately the quality does not reflect that; some of the sandwiches seem pre made."
"For the price which is probably the highest in Plymouth I was expecting a lot more for my money very disappointing."
"Is pretty expensive for what you get but then I suppose that is eating out nowadays."