Oak Tree Farm - Farmhouse Inns Reviews Summary

Staff and Service

Pros:

• "Service is fantastic, the meals are hearty and the quantities are generous."
• "Staff were attentive and chatty whilst serving."
• "Always had a great time there, staff recognise us as regulars and are really helpful."
• "The service was exceptional by Emily and Ellie well done 👏."
• "Great service from Emily and all the friendly and attentive staff."
• "Staff are fantastic and work so hard extremely pleasant and friendly and make sure everything is perfect."
• "The staff are very attentive and should be very proud of their service."

Cons:

• "Some of the staff are letting this place down."
• "10 people in queue to pay only 1 staff on till."
• "Service slow sticky tables."
• "Staff were good, helpful and kept extremely busy."
• "The staff were miserable."
• "Bar service poor, not enough staff when needed."
• "Staff too busy standing talking about other things and not concentrating on customers."

Food Quality

Pros:

• "Had the carvery here and it was nice."
• "Really happy with the full experience - price, food, cleanliness, atmosphere & staff."
• "Carvery excellent, ran out of pork but the beef made up for it."
• "The food in this pub is excellent with good variety and portions, and the sweets are to die for."
• "Food here is beautiful, they have a daily carvery as well as other pub lunches such as fish and chips or chicken tikka masala."
• "The carvery was excellent everything was hot & well cooked."
• "The food here is absolutely fantastic and great value, especially the carvery."

Cons:

• "Ordered two carvaries, two coffees, just over 30 pounds which is shocking price."
• "drinks expensive."
• "The smothered chicken was tasty but for some reason the hunters chicken was rather slimy and unappetising."
• "Stale bread cold curry and a burnt sausage."
• "The roast potatoes were as black as coal. The vegetable were stale and some vegetables not available."
• "Food was terrible I left almost everything on my plate I couldn't even get a fork into the piece of broccoli."
• "The carvery was the worst i have ever had the vegetables had dried out under the lights / heaters."

Atmosphere and Cleanliness

Pros:

• "The atmosphere is relaxed and the place doesn't feel crowded."
• "Definitely recommend and will book again next time we are flying from Manchester."
• "Accessible and suitable for wheelchair users."
• "Place is always tidy and well presented, in fact going again today."
• "The atmosphere was good, toilets nice and clean."
• "Lively warm and cosy pub and it is immaculate."
• "The place looks beautiful with the new outdoor seating and covered areas."

Cons:

• "The privacy screen doesn't come past the outer seat so while you were eating, you were disturbed by people coming in and out of the doors."
• "We were sat on a clean table but filthy underneath."
• "The place was also dirty covered in food sticky tables."
• "Every high chair was filthy, and I mean there were thick layers of food ground into the straps."
• "Finding a clean table was almost impossible."
• "Dirty.. lights and walls were covered in cobwebs… dinner selection was pitiful and no mash potato!"
• "Food on carpet from previous customers."

Price and Value

Pros:

• "Prices are reasonable for food and drinks."
• "Food was nice at a reasonable price."
• "The prices are very reasonable too."
• "Food was lovely and really good price. Great value for money."
• "Such amazing portion sizes and good value for money - especially since they offer 20% off for emergency services/blue light card holders."
• "Great food great prices on carvery."
• "Excellent family restaurant excellent service excellent food affordable prices friendly atmosphere."

Cons:

• "Very expensive, long wait times to order food and drink."
• "With kids on a weekend bit expensive with drinks."
• "Visited this evening for the carvery... charged £2.05 for a pint of tap water and a dash of blackcurrant."
• "Dreadful, cheap produce, overpriced for very small portions."
• "Very disappointed in oak tree tonight won't be back starting to get very expensive service very poor."
• "Poor selection of veg and watery mash."
• "The sirloin steak at £12..95 was tough and grissly."