Ananthapuram Reviews Summary
Category: Indian restaurant London
Service
Pros:
- "Staff is quite cheerful and accommodating though."
- "Good choice of food options and very good service."
- "Food was fresh, and service was really good."
- "The service is very friendly and polite."
- "Friendly, helpful & efficient staff."
- "Service was good."
- "The staff are polite and the service is quite good."
Cons:
- "The service was very delayed."
- "Only one service man delivering all tables, so delay every time."
- "Service was very poor."
- "A classic example of how bad service ruins the whole experience of the visit."
- "We almost waited for 1 hour for our food and another 1 more hour for takeaway order."
- "Total service was dissapointed from staff."
- "Service was well below the standard."
Ambience
Pros:
- "Ambience is alright, but it's worth visiting this place for tasty authentic kerala dishes."
- "The ambience was modest."
- "The ambience was pleasant."
Cons:
- "Looks shabby and unclean."
- "The atmosphere is not so great but average!"
- "The only downside I found was the ambience at the dining area which was very poor."
- "The ambience was noisy, and the decor was shabby."
- "Ambience was average."
- "The large general waste container just in front of the Restaurant which should not be there."
- "Also the floors were also not clean."
Food Quality
Pros:
- "This deliciously flavoursome fresh water fish is a rarity in the UK."
- "The taste was authentic - hot and spicy fish with lots of green chillies and curry leaves."
- "They serve the best paratta in town, staffs working there are really amazing."
- "All items we ordered were fantastic and incredibly good value for money!"
- "This one in East ham had the best chicken fry I ever had in the UK."
- "The beef tasted really good and fish was okay."
- "The taste was over the top (a must try)."
Cons:
- "The worst food I have ever had in my life."
- "This is the one of the worst biriyani in my life."
- "Apart from Fish chilli all other items were not so good."
- "The food authenticity was below average, even had to return one dish."
- "The dishes we ordered were very greasy and had oil dripping."
- "One of the worst Kerala food i ever had."
- "The food is pathetic now."
Value
Pros:
- "Excellent value!"
- "Good food with affordable prices in London is an amazing deal."
- "Food is not very expensive."
- "Overall, good value for money, mainly because of the authentic taste and the very reasonable price."
- "Inexpensive, a family of four can eat here for under £30."
Cons:
- "They don't provide water unless it is mineral water or any other beverage which adds to your bill."
- "Any items out of ordinary i.e. beef fry, would be pricey and not good value for money, one small portion would cost you a tenner."
- "I spend 8 pounds per person for the worst biriyani we ever had."
- "I spent 51£ for these few items which is not exactly cheap by any means."
- "They charge £10 but it's not worth only 3 small prawns very small pieces of fish one vegetable and rice."
Cleanliness
Pros:
- "The restaurant is quite basic in terms of decor but very clean."
Cons:
- "No positive comments regarding cleanliness were mentioned."
- "Table cleaning was poor."
- "The toilet was too slippery no wet sign."
- "Toilet was very narrow and hand washing area was also not clean."
- "The food served was lying open in pots that were chucked on the dirty floor with food dripping out onto the floor."
- "The table was oily and never cleaned properly."
Customer Service
Pros:
- "A friend originally from Kerala recommended this restaurant and we were not disappointed."
- "The only thing I would appreciate would be the attitude of the waiters. They were well behaved."
- "No words to say … !!! One of the best Kerala restaurant in London we had food."
Cons:
- "The staff at this restaurant need to learn how to greet customers, be cheery and attentive."
- "Terrible staff or manager at front desk."
- "The waiters are extremely unprofessional and needs training on how to wait tables."
- "General attitude of the staff isn't pleasant, they barely give any attention."
- "The guy with beard he is very arrogant and not serving his customers in good way."
- "Poor customer service not treating customer properly."
- "Very bad service and tasteless food."
Location
Pros:
- "Worth a visit if you are around the area (East Ham, London)."
- "The location is very convenient - just next to the Mahalakshmi Temple and 1 minute walk from the East Ham Tube Station."
Cons:
- "The first awkward thing i noticed was they have had 2 big bins right in front of the restaurant."
- "The large general waste container just in front of the Restaurant which should not be there."
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