The Box Reviews Summary

Accessibility

Pros:

• "This location is wheelchair friendly with access to all floors."
• "Street access facilities for disabled."
• "There are disabled parking spaces outside the museum, however these were all full."
• "Disabled access is good, with lifts to ask floors."
• "The box is however now much more wheelchair/ disabled friendly."
• "Very wheelchair accessible."
• "Lots of little places to take a seat if disabled."

Cons:

• "There is no disabled parking near the building that I could find."
• "Wasn't sure what direction to go etc any signage was very poor or none existent."
• "It's not an ideal place for young kids as most of the interest is reading and learning about the exhibits and it doesn't keep the little ones interest that long."
• "No installations are particularly good for a hoard of youngsters."
• "The layout of some of the specimens are stacked high to the ceiling meaning you can’t see them, making it useless."
• "The floor to ceiling display of embalmed creatures is great, but kids can only see to a certain height."
• "No good for the kids they'd rather play on the steps inside."

Value

Pros:

• "A great family trip for free, what more can anyone ask for?"
• "Free entry with pre-booked tickets."
• "It's free at the moment but costing £54 million I doubt if that will be forever."
• "Free to enter."
• "Entry is free. Cafe is fabulous."
• "It is worth a visit given it is free."
• "The best thing is that there is NO entry fee."

Cons:

• "However, if you are family planning to have lunch there, it might prove expensive."
• "The cafe is nice but pricey."
• "Although my soup was lovely my husband and the two friends I was with were very disappointed with their bacon sandwiches."
• "The cafe is nice but pricey but the food is fresh and amazingly tasty."
• "The new cafe was incredibly expensive and drinks come in tiny cups."
• "It was a really disappointing meal- expensive for what it was. Won’t be eating there again."
• "Cafe proved a bit of a disappointment."

Exhibits and Displays

Pros:

• "Fascinating collections beautifully displayed with clear, helpful labels."
• "The interactive tablets are a staple of this place, same with the old library and the globe room."
• "Displays are now more interactive."
• "The Box museum in Plymouth is forever changing its displays."
• "Some excellent interactive bits for the younger kids to keep them engaged too."
• "The different sections of the museum are incredibly well laid out & the whole experience is fantastic with so much interactivity."
• "The displays and information screens are very good."

Cons:

• "It was absolutely packed with little kids screaming and running about."
• "It was difficult to see some things and the exhibits were too high in many cases to see clearly and were rather pointless."
• "There seems less in there than the days of it being the museum even though it's bigger just seems very spread out."
• "There is very little information given about each item other than on touchscreen computers."
• "The displays downstairs were interesting but too dark."
• "Some of the exhibitions are chargeable if you live outside of Plymouth."
• "The Box is a shell of its former self - empty and minimalistic."

Staff and Service

Pros:

• "Staff are polite, helpful and knowledgeable."
• "Everyone was knowledgeable and succinct."
• "Staff need to scale back their information and staring."
• "Angela was very informative and explained really well about the Mayflower history and the methods that were used and why."
• "The people working here make the visit better, everyone was so friendly, helpful and welcoming."
• "Very helpful staff and volunteers."
• "Staff were a joy to speak with.. they loved their work."