The Heron Farm Shop & Kitchen Reviews Summary

Category: Cafe

Address: Kindrochet, Strathaven, ML10 6QP, United Kingdom

Phone: +441357440147

Rating: 4.5
based on 126 reviews.

Food Quality

Pros:

  • "The stake pie from the shop has fast become our favourite!"
  • "Food is excellent with very friendly and helpful service."
  • "Highly recommend the sourdough stack! Substantial for the price."
  • "We had a cheese and pickle bloomer sandwich with Truffle fries and a Mocha which was delicious!"
  • "First time here, the black pudding roll was good."
  • "Wide menu that will keep everyone happy. We had the burger and a tuna sandwich, both of which were very good."
  • "Enjoyed a tasty bowl of homemade soup with a freshly prepared sandwich."
  • "The pancakes were freshly made, tasted amazing and were unbelievably fluffy, best I've had in a while."

Cons:

  • "£35 for 1 coffee, 1 fizzy drink, 2 sarnies, 1 fries. Surprisingly pricey for this type of fare."
  • "A little on the expensive side at £10.95 for bacon, brie and cranberry toastie."
  • "Overpriced, soup was blended so much it was like eating glue, supposed to be lentil, tasteless."
  • "Stale gluten free bread and a 2cm long slug discovered amongst salad leaves!"
  • "The only criticism is that a bacon roll should have at least three slices for the price."
  • "Food was ok, but not worth the exorbitantly high prices."
  • "First time at this place. The waiting time to be served was extensive. Food was ok."
  • "The food was lovely and the outlook was great, could have stayed longer, the only thing I would say is the coffee cups are quite shallow and small."

Service

Pros:

  • "Service was excellent, food was excellent."
  • "Super friendly and efficient service."
  • "Service very good, friendly staff."
  • "Staff were fantastic and the food was too."
  • "Staff helpful and if you have a dog dog friendly with pods and dog area too."
  • "Always made to our specifications and always service with a smile!"
  • "The staff were welcoming, friendly and efficient."
  • "Great friendly service. We were a bunch of soggy cyclists and it was a great opportunity for some shelter, food and comfort breaks."

Cons:

  • "Rather than get it then they told us to take a seat. 25 minutes later after two requests to staff we eventually got it."
  • "Had to wait around 5 minutes to be shown to a table then wait in a long queue to order."
  • "Coffee and cake arrived promptly. We said that we had ordered sandwiches and were told they would be right out. After 10 minutes I had to go and ask for them."
  • "Don't take your dog unless it's warm enough to sit outside. All dog friendly tables were occupied although there were no dogs in the building."
  • "Turns out you should be given a table number and then you order, then you sit down, staff did not approach customers to explain this."
  • "Waited 30 minutes for 2 sandwiches by which time we had finished our drinks."
  • "Definitely wont return. Would benefit from perhaps enlarging the premises to cope with volume of customers."
  • "£6.25 for a large latte (carry out) - paper cup filled halfway up and the rest foam milk - sorry but that is not a 'large' latte."

Ambiance and Location

Pros:

  • "A small hidden gem, not a huge shop for buying goodies but has a good selection."
  • "Great place to take the family, including grandchildren. Toys provided."
  • "It's especially lovely to sit in the outdoor seating area."
  • "The building itself is quite impressive."
  • "Off the beating track sits a little gem. With great views of the rolling fields."
  • "Lovely setting. Very nice outside seating, especially in today's sunshine. Clear and good covid protocols."
  • "A beautiful location and lovely shop."
  • "Lovely setting, delicious coffee and sandwiches all reasonably priced. Well set up re covid standards."

Cons:

  • "First visit at weekend, quite a little trek to get there and quite remote off the beater track."
  • "Travelled 50 minutes on recommendation but so disappointed."
  • "I went there last weekend with Gaby for 'brunch', it was quite nice. The location is very pleasant."
  • "Would NOT RECOMMEND if you intend on taking dogs or even small children."
  • "A farm shop/cafe which feels 'off the track' but is only a short jump off the A71."
  • "It was the first time my friend and I were at your place loved it meals were amazing reasonable priced staff were very friendly we will be coming again thank you."
  • "Was a regular stop...no more, too expensive, just taking the proverbial now! Getting business too easy...food is ok, but not worth the exorbitantly high prices."
  • "I have been here before and thoroughly enjoyed it, today was a huge disappointment with both the food and the service."

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