Kazu Reviews Summary

Food Quality

Pros:

• "Most importantly the sushi was tasty and fresh."
• "The food is phenomenal (the sashimi is so fresh, and the black cod melts in your mouth)."
• "The agedashi tofu was tasty but lacked the gooey starchy outer layer."
• "The Maki Moriawase and Charlotte Roll dishes were beautifully presented, tangy and slightly sweet."
• "The spicy tuna roll was fresh and yummy as well."
• "Karaage was absolutely perfect, as was the black miso cod."
• "The salmon shioyaki set lunch and saikyo yaki were amazingly delicious."
• "Food is authentic, fresh, well made."
• "The seafood is stunning! Soft delicate textures with just the right amount of bite."
• "The sushi here never disappoints. Always fresh, tasty, and expertly paired with a variety of rolls and platters to choose from."
• "Kazu has the best quality sushi in London."

Cons:

• "The Charlotte roll was good but the yuzu was overpowering."
• "The soba had the right toppings but the broth was bland and overall a bit lacking in flavour."
• "Food was overall a bit on the salty side."
• "The food tastes good but the size and quantity of portions is quite small for the price."
• "The food is average yet extremely overpriced."
• "The fish of the sushi plate for 2 didn't strike me as being particularly fresh or highest quality."
• "Small portion. The soup for udon looked very ordinary and didn't seem to have many ingredients."
• "The mackerel was no better than at Sukiya (Japanese fast food outlet)."
• "The fish meat used is of good quality but the fish meats have not been specially prepared for any better taste or smell as per Omakase tradition."
• "Food was decent (e.g. rolls, black cod, soba) - do avoid chicken katsu (overcooked and dry)."

Service

Pros:

• "The service is fantastic (the waiters and chefs were so attentive and friendly)."
• "Service is attentive and prompt."
• "The server's hospitality was excellent. Friendly and in detail."
• "Staff is casual and friendly, always smiling."
• "The chef and the staff are also lovely and chatty :)"
• "Custoner service..impeccable."
• "Staff were extremely nice."
• "Great service, and the quality of the food is spectacular."
• "Nice vibe in a great location and fabulous service."

Cons:

• "The service was enthusiastic and efficient but the communication was awkward and error prone."
• "The waiter was also impatient whenever we asked a question - not the most pleasant experience."
• "CP value is low. Service was not good."
• "Service was shocking, first we came in as birthday celebration dinner on Monday evening, not busy at all, tell us immediately we only have 1.5 hrs for dining and need to leave after that."
• "The server kept coming, whilst we were mid-conversation, to ask us if we wanted more food or drinks when we had still food to come out and drinks in our cups."
• "We were having diner there and a fire alarm started and did not stop during the hole diner."
• "Probably the rudest and most obnoxious customer service (including from the owner himself) that I have ever encountered in London."

Price

Pros:

• "In the lunch special you pay less that £2 a piece for fresh, tasty sushi served with free miso soup, salad and fruit for dessert."
• "The price is reasonable considering the quality of food."
• "Reasonably priced, exceptionally tasty rolls and plenty of beer left my friends and me very satisfied."

Cons:

• "The sparkling water - £5.50 for a liter bottle - and sake -£50 for 360ml - are both on the pricey end."
• "Definitely on the pricier side, especially for lunch."
• "The price is not justified to have this quality. Overpriced a lot."
• "Can you imagine a main dish without rice? Well, here they charge a small bowl of rice for 4 pounds!"
• "In the end, spent more than 100 pounds for two people. With this price, I would expect a much better experience."
• "The chef gave us 10% discount in the end as an apology, but it can hardly compensate for our loss."
• "Feels like we paid at least x2 what we should have here, and we only had a bunch of starters, no main dish."
• "The tempura dish that came with udon contained two prawn and two vegetables only but cost £20."
• "Extremely overpriced and poor snobby attitude. Decent ordinary tasting Japanese food, but not high end Japanese, which is what the price tags suggest."
• "I was overcharged £10. The bill has come through my bank but not the refund of £10 yet."