wagamama cardinal walk Reviews Summary

Customer Service

Pros:

• "The staff were very helpful here."
• "Great customer service! went with a group of 12 on a busy Friday lunch period and everyone's food had come except mine... I didn't have to pay for my meal and they offered me a free desert so very pleased!"
• "The staff are friendly and helpful as always."
• "The rest of the staff were friendly and helpful. Nothing was too much trouble despite how busy they were."
• "The service here was friendly and fast."
• "The first member of staff greeted us outside and was very friendly."
• "Staff members Michaela and Anna were so incredibly warm, friendly and helpful."

Cons:

• "Our initial server was lovely... but a women came and took over, quite rudely sighing and saying they couldn't do my order."
• "If you are Gluten Free or have any other allergy, don’t bother going here as you will be made to feel embarrassed/ a nuisance plus your food will come 15 mins after your non-allergic counterparts."
• "One of the waiter was very impatient and it seems like she was in a hurry to head off home."
• "We were greeted by rushed staff who kept looking at their watches."
• "The manager took everyone's orders attentively and noted them down, but shockingly, when it came to my mother's order, she completely disregarded it and didn't even bother writing it down."
• "When my father approached one of the waiters to explain the situation politely, he rudely brushed off my father's concerns, showing a complete lack of empathy and understanding."
• "Very poor service. Initially told to wait outside in the -2c air as there was no space inside."

Food Quality

Pros:

• "Ordered the chicken donburi and grilled duck donburi which were both tasty."
• "The side gyoza were just delicious. And the pork buns were sooo soft and just the right flavour."
• "The teriyaki salmon soba was just perfect, the salmon was just right."
• "The food was also very tasty!"
• "I tried the chicken katsu curry this time with the hot option. It was absolutely fantastic."
• "The duck gyoza was the nicest gyoza I've ever had anywhere!"
• "The food was absolutely DELICIOUS!! The chefs done an amazing job, it was extremely fresh, still hot, cooked very well done."

Cons:

• "Considering the price, it easily consisted of the same contents of an Aldi £1.39 fry up, but labelled at an extortionate £10.00."
• "The ramen soups they brought us were barely warm, and the boiled eggs in the soups were refrigerator cold."
• "Especially the ramen not being hot was so not right."
• "Food were disappointing and ramen was tasteless."
• "The food was decent but not as tasty as I had hoped for."
• "Teriyaki donburi had absolutely no teriyaki at all, was very bland."
• "Absolutely the worst ramen I ever had in my life. The broth soup has absolutely no flavor."

Ambiance and Location

Pros:

• "A good place to eat out and drink in Victoria - Cardinal Place office spaces in the heart of central London."
• "I like the atmosphere of this restaurant and prices are reasonable."
• "Great Asian food option for a quick lunch during lunch break or dinner close to Victoria."
• "If the weather's warm it's nice to sit outdoors in a bit of open that's hard to find in central London."
• "It's conveniently by the Victoria underground and some of the theaters."
• "Because it has a very spacious outdoor terrace with awnings to shield you from sun and rain, and it overlooks a peaceful amphitheatre-like plaza."
• "This Victoria location is on level 1, featuring a beautiful terrace, although right in the heart of the busy business district."

Cons:

• "The place is chaotic but it is nice sharing the same table with other people however sometimes it generates confusion if you wish a calm and relaxed dinner."
• "The music inside was too noisy to take a call and certainly not a video conference."
• "Victoria's lacking a lot of great food places but this Wagamamas manages to be one of the least pleasant ones I've been to."
• "Annoyingly the ambiance is too loud and echoey so you end up almost shouting at your dining companion."
• "The queue on the door was long the very warm heater blowing down on the queue could be set to a more ambient temp."
• "Was very loud in the restaurant."
• "The acoustics of the construction make this place extremely loud when full and it can be quite overwhelming to just have a simple conversation."