The Nags Head Inn Reviews Summary

Staff & Service

Pros:

• "The staff are welcoming and efficient."
• "Service was very good, the personal were very friendly and were making sure we had anything we needed."
• "Staff very forthcoming and helpful."
• "Very friendly staff and the food came rather quick."
• "Staff also very good and attentive and responded quickly to any requests."
• "The staff are very friendly and helpful and go the extra mile for their guests."
• "Service friendly and efficient."

Cons:

• "It seemed very unorganised and staff were unwelcoming and seemed to lack customer service skills."
• "Very Poor service, sat in the drawing room for a meal, didn't see anyone after main course, had to go to the bar to reorder drinks, pudding was awful, a big let down."
• "Although not that busy, the service was quite slow and most of the staff were not that attentive."
• "We found service a little slow, we had to keep asking for drinks & to take dirty plates away."
• "Had to ask for the table to be cleaned after the previous diners."
• "Were asked to leave as soon as we had finished our dinner because they needed the table which is incredibly poor service."
• "Service really wasn’t great either, sorry."

Food Quality

Pros:

• "Very nice food, service good but not outstanding."
• "The food is spot on."
• "Both had the 'Roast Platter'; absolutely delicious, especially the honey roast ham!"
• "The food is good and well presented and locally sourced which is nice."
• "Ate there Saturday night food was brilliant I had scallops and crayfish starter was perfectly cooked best thing I've tasted steak was very good too."
• "Food was great value for money and couldn't be faulted."
• "The food was excellent and couldn't have been better in my opinion."

Cons:

• "Found it to be very expensive for what you got."
• "Hyped up food and a super gristly steak, pretty bland tandoori chicken wrap."
• "The only good thing about this dining experience was that the food was freshly cooked."
• "The food was very ordinary and mainly cold."
• "The meat pie of the day my daughter ordered was very dry."
• "Very disappointing Sunday roast - bland tasting, undercooked vegetables, potatoes looked and tasted as if reheated in microwave."
• "Beef burger was very, very dry. Absolutely not good to eat."

Ambiance & Decor

Pros:

• "Lots of outside tables and lots of space inside so feeling very safe."
• "The decor in the bar and restaurant is in keeping with the style of the building."
• "Stylish and comfortable this Inn is a great place to stay."
• "The pub is quite unassuming but once inside it is a different level."
• "Lovely sunny terrace."
• "The atmosphere and décor when you walk in is very welcoming."
• "The interior is a delightful, in a county cottage style, huge double sided stove as the feature."

Cons:

• "What was meant to be a lovely Christmas catch up left me feeling unwelcome and rushed."
• "Confused slightly when checking in as signage isn't clear."
• "There was a peculiar smell in parts of the building when we were there."
• "Curtains not blackout so room wasn’t dark due to light being on opposite all night."
• "We were seated in a side of the dining room on our own despite there being plenty of other tables available."
• "The only downside was that the room was a bit too warm and the traffic noise could be heard in the night."
• "Additionally a flashing neon sign asking us to leave at 9.45 would have been less obvious than the attitude from the staff who made it very clear they wanted to go home."

Value for Money

Pros:

• "What quality and value for money."
• "Food was great value for money and couldn't be faulted."
• "And maybe it's being used to London prices, but the value for money was also exceptional."
• "The portions were good and the price was good especially considering the quality."
• "You certainly get your money's worth here! The portion sizes are huge, whilst maintaining a high standard."
• "Prices were around London levels but considering the quality is significantly better, on balance it is great value."
• "The food. WOW! Fabulous, great choice & lovely presentation."

Cons:

• "Found it to be very expensive for what you got."
• "Food was nice but so minimal for the price."
• "Really overpriced food."
• "Meals massively overpriced for the amount of food."
• "Always enjoy a pudding but at the price for what you get we decided to not bother I could see a lady eating a cheesecake at 5.95 for a small portion I could buy a whole quality cake if both of had some."
• "Now is serving standard fare with ordinary pub standards but Gastro pub prices."
• "Expensive and VERY average!"

Accommodation & Facilities

Pros:

• "Rooms are spacious, clean, well equipped and comfortable."
• "Ample seating outside both front and in back."
• "Everything is modern, clean and done to a very high specification."
• "Room was very clean and spacious with water, tea, coffee and toiletries provided."
• "The room was lovely with lots of extras and a bath and separate shower."
• "Our room was gorgeous, spotlessly clean and the extra touches of bottled mineral waters, etc were appreciated."
• "The room was large and well equipped, spotlessly clean, white fluffy towels."

Cons:

• "THE WORST PART IS HEATING. WHEN WE ARRIVED THE ROOMS WERE FREEZING."
• "Room was a little small even for a single."
• "The only problem was a great deal of the menu was unavailable on the occasion I visited."
• "Would have been 5 * but we had smokers either side of us throughout our meal."
• "The only glitch is some of the rooms are on the main road."
• "There was nowhere to walk or sights to see in the immediate area."
• "Not good value and may not return again."