Franco Manca Reviews Summary

Service

Pros:

• "Staff thoroughly professional."
• "Service was good and very quick."
• "Staff usually friendly and attentive!"
• "Staff are lovely, very friendly and attentive without being annoying."
• "Service was great and staff were very friendly."
• "Service is really fast as advertised and it’s a super cool atmosphere."
• "Really great service on this visit - nothing was too much for our server and everything was delivered promptly and with a smile."

Cons:

• "Waited over 30 minutes from sitting down to place an order, we ended up leaving after being ignored."
• "The service left much to be desired, as it took quite some time for a waiter to take our order."
• "TERRIBLE service waiting over 45 mins for food and others who arrived before us served eaten and left before our food arrived."
• "The service is so so bad though, it's slow and careless."
• "Service was terrible. We were left waiting and they forgot about our table."
• "Service was not the best, took almost 20 mins before our order was taken after managing to signal a member of staff."
• "We were not allowed to eat here because the manager decided to close the restaurant 30mins earlier than the stated times."

Food Quality

Pros:

• "The food is consistent with other Franco Manca branches. One of the best pizzas in London!"
• "Tasty, authentic Italian pizza...you can't get better pizza than you get at Franco Manca."
• "Fresh baked pizza with fresh ingredients."
• "The pizza itself was AMAZING! Absolutely loved it."
• "One of the standout dishes at Franco Manca Soho is their truffle-based pizza, which is simply mouthwatering."
• "Thin, crisp pizzas with good and genuine ingredients."
• "The stone-baked pizzas were quite possibly the best I've ever tasted."

Cons:

• "The crust to toppings ratio was beyond disappointing."
• "This time pizzas were a bit too burnt which isn't great."
• "I had pizza number 3 which contained pesto and roasted potato, but the pesto did not taste like pesto at all."
• "The pizza tasted very bland and paled in comparison to my experience with the Chiswick branch."
• "Undercooked and bland pizza, you could only taste the sourdough."
• "The pizza lacked cheese and toppings. Was mostly base."
• "Pizza was completly burned, the flour was to fresh, didn't rest the time needed, and it was very low quality."

Ambience & Location

Pros:

• "Good air-conditioning in the basement so it was pleasant to have our lunch and relax."
• "The service is friendly and attentive, and the atmosphere is warm and welcoming."
• "It's a sour dough pizza joint, I have to admit the pizza base, the wood fire oven and the atmosphere make it a great place to meet for a quick bite to eat."
• "Although being for its most part underground, the restaurant is cosy and the atmosphere flies you straight to Italy."
• "The restaurant is located in the heart of Soho, making it a convenient spot for a quick lunch or a leisurely dinner."
• "Nice branch in Soho. Warm and welcoming atmosphere."
• "The place is lovely. The workers are Italian and there is always Italian music in the background."

Cons:

• "Restaurant is downstairs with limited seating capacity."
• "The downside to Franco Manca's Soho is that there is not much space."
• "Unfortunately being crammed downstairs in a basement doesn't really make you feel that great."
• "Quite noisy when busy, so early lunch is a must if you like a quiet environment."
• "The ambience is really loud and hard to hold a conversation."
• "The place was terribly busy and noisy, and it was made much worse by playing very annoying and repetitive loud music."
• "Because it’s a basement restaurant, it can feel very cramped and gets quite warm and noisy."

Value

Pros:

• "pizzas SO inexpensive."
• "Our bill was only 28 pounds which is very cheap. Highly recommend this pizza spot!"
• "Price wise, it's an excellent value and I highly recommend them."
• "The prices are also very good, around 10£ p.p including the drink."
• "Good prices, a very genuine pizza, quick service, top quality, friendly atmosphere."
• "Great pizza at unbeatable prices for eating out in London."
• "Prices are also very reasonable so top mark based on price/quality/service."

Cons:

• "Don't be fooled by the gluten-free options."
• "We just mentioned we didn’t want a dry pizza as other Franco Mancas restaurants do and we found our bill increased."
• "The guys have charged for extra mozzarella and extra addition even if we didn’t ask for it."
• "Both pizzas barely had any sauce or cheese, even thou we paid extra for more cheese on one of them."
• "The guys have charged for extra mozzarella and extra addition even if we didn’t ask for it."
• "Ordered 2 pizzas at Franco Manca today. Both pizzas barely had any sauce or cheese."
• "Meat cold Gravy cold - they had no way to heat it, so it was barely lukewarm And... No Yorkshires.... Sorry."