Caernarvon Castle Reviews Summary

Service

Pros:

• "Staff are friendly and helpful."
• "Service was quality."
• "The service was second to none, staff were lovely and very attentive."
• "The staff couldn’t have been more helpful or friendly."
• "The staff were friendly enough and the Landlady was very polite and helpful."
• "Staff are always friendly and helpful."
• "The staff are very friendly."

Cons:

• "Came here last week and the food was ok but I found the service too slow."
• "This gent who works on the 'bar' hasn't got the skills to deal with the public. Very rude."
• "Waited 45mins for meal to arrive."
• "Staff were friendly but once the pub got busy it seemed they were short staffed."
• "Service wasn't great, was told to go to table but which table?"
• "Whilst awaiting a refund I apologised and was explaining I had to be elsewhere only to be interrupted by the female employee."
• "We waited 25 minutes for 4 drinks."

Atmosphere

Pros:

• "You can tell that management must work hard to effect a really good atmosphere."
• "Atmosphere is always buzzing and a happy vibe."
• "The atmosphere was lovely and relaxed."
• "It’s got a lovely atmosphere."
• "Great atmosphere and the staff were excellent funny and friendly."
• "The atmosphere was laid back and friendly with everyone made to feel very welcome."
• "There’s a lovely relaxing feel to the place."

Cons:

• "Some freak taking a leak on your wall while I'm having a smoke was a highlight."
• "Was deafened by open Mike event."
• "On normal days/nights can tend to be full of old people."
• "Place looked tatty and unloved and was deafened by open Mike event."
• "We were promptly kicked out... No kids allowed. Why??"
• "Unfortunately, after a lovely welcome, I was treated to some special treatment by one of the staff members."
• "Was in there last night and witnessed a group of men harassing some young girls and generally giving off creepy vibes."

Food Quality

Pros:

• "Food was delicious."
• "The food was absolutely gorgeous the staff were polite and friendly."
• "Food is always lovely and presentation is very good."
• "The beef and ale pie is simply amazing and so filling, you don't need a starter or dessert."
• "Absolutely fantastic meals, fresh vegetables cooked to perfection."
• "Food was cooked to perfection- just as I asked."
• "Had one of the nicest burgers we have ever eaten (salt beef)."

Cons:

• "I had the Mussels with Skin on Fries meal, I found the portion size too much to handle."
• "Not happy at all. Can't fault the staff but food quality was poor."
• "However, we were very disappointed to realise it was an aunt Bessie dinner. Frozen roast & mash."
• "I was impressed at how fast food served until I cut into my chicken and it was raw inside."
• "My gammon was swimming in fat."
• "Scampi was overcooked and hard, peas were hard as well."
• "The fish was a little greasy, bread was a bit stale and the burger was only ok."