Motion Photo Studio Reviews Summary

Customer Service and Communication

Pros:

• "The makeup artist was lovely and the photographer managed to get some great photos of the kids."
• "Made me and my sisters look amazing, and feel comfortable in front of the lens!"
• "We had excellent experience with the guys on Sunday. I am returning customer there."
• "Every single member of the staff was friendly and positive and made my experience unforgettable."
• "Would definitely do this again."
• "We had a really great experience at our session."
• "The photographer was really nice and took great pictures!"
• "Photographers we will treasure. Thank you all for a truly fantastic afternoon. I would highly recommend your studio."

Cons:

• "We had to ask for some water for my eldest."
• "When jt came to buying said photos it was very intimidating and forced."
• "No pressue throughout the time we were there."
• "No 3. An option for keeping your photos for another time for purchase in the future."
• "They sweet talk you, lie and then complete deny."
• "They said they sent them but I've never received them."
• "The makeup at the studio did not look hygienic."
• "I was approached by them at the PA Show back in April and was coaxed into buying a voucher."

Professionalism and Quality of Service

Pros:

• "The makeup artist was lovely and the photographer managed to get some great photos of the kids."
• "Absolutely brilliant in any aspect. High quality photography work, unquestionable customer service."
• "Was very clear on what we got with our deal and what prices of extra photos were."
• "The make up artist and photographer were lovely but I'm not really one to purchase images of myself and display."
• "The photographer was very energetic and friendly and made us feel comfortable."
• "We were made to feel like super models for the afternoon and it was great fun!"
• "All the photos were lovely so ended up buying them all."
• "The photographer was really nice and took great pictures!"

Cons:

• "The studio itself seems rundown and there was hair all over the floor."
• "The photographer was nearly 2 hours late because he wasn’t told there were photo shoots."
• "The backdrop is dirty in the photos."
• "I went with my sister and she is out of focus on some of them whereas I’m in focus which isn’t very professional."
• "We got called and asked if we wanted to go in early, we went an hour early but then sat for the whole hour, waiting 2 1/2 hours to be photographed."
• "The make up artist and photographer were lovely but Im not really one to purchase images of myself and display."
• "The gentleman who went through our photos, although a nice guy was rather pushy with getting us to buy."
• "The prices of the photos are high, and the guy who looked at the photos with was very pushy and couldn’t take the first no as a solid no."