Imagethirst Ltd Reviews Summary

Professionalism and Friendliness of Staff

Pros:

• "Jason made us all feel at ease while he was taking shoots."
• "Catherine was extremely helpful and friendly when talking me through the extensive variety of frames/albums/prints etc."
• "Photographer Michelle was great with our kids and really understanding given we have a son with autism."
• "Jason, our photographer, had his work cut out with 4 boys on a location shoot, but what an incredible talent he is."

Cons:

• "I had to keep chasing the company who never admitted any fault, didn’t offer us any money back and our emails complaining went unanswered."
• "The photographer was friendly but the ideas for pictures very bad and amateur. All done on the white wall."
• "The sales old lady was so pushy and make me feel so uncomfortable!!!"
• "The frame offered looked cheap so I picked a digital version and got ...a cd."

Quality of Photography

Pros:

• "Jason put everyone at ease (including Teddy the dog) and delivered high quality photographs that captured the family really well."
• "The photos we received were gorgeous, really capturing our little boy's personality."
• "The pictures are great and we just love them. Definitely will recommend to friends and family."
• "Chelsea was amazing with my baby and trying different backdrops and different props for a range of pictures."

Cons:

• "The photos are of poor quality, it is unreasonably expensive and they were supposed to deliver the printed photos within 2 weeks."
• "Really disappointing photos, pushy salesperson, wrong photos sent, twice (never got the one I wanted in the end)."
• "The retouching was BAD. Too much light on the faces so they looked flat."
• "The photographer was friendly and sweet but photos came out basic and not much better than student photographers take."

Cost and Value

Pros:

• "It's not cheap if you have a limited budget but it is well worth it. Recommended."
• "The photos were admittedly expensive, but you get what you pay for."
• "The quality is superb and will definitely be coming back in the near future for more family pictures."
• "Great experience and professional."

Cons:

• "I have to be honest, although the photos were really nice, we got charged an extraordinary price for our photos."
• "The photo shoot was free and came with a bugaboo we purchased. They didn’t say how much the photos would actually cost until we had already done the shoot."
• "Stay away from them, will definitely let all my pregnant friends know about their shady tactics/business!"
• "Very good photos, BUT too much expensive compared with other similar photographers."