China House Reviews Summary

Service and Staff

Pros:

• "Our server Scarlet was wonderful throughout. Very personable, kind and helpful with any questions we had."
• "Eva our server was nice. Thanks for a great meal."
• "Our server Ella was so quick to resolve the issue and very attentive!"
• "The waiter we had, Eva, was really lovely and polite and even surprised us at the end with a little board with cream and strawberries as it was our 3 Year Anniversary."
• "Our server was Jess, a young lady who clearly loved her job. She was super attentive and nothing was too much trouble."
• "Nikki are server was fantastic and the service she gave us through the night made us feel very welcomed."
• "Paul was very helpful throughout the evening providing a great service for the family."
• "Our server Kaitlyn was attentive without being intrusive and the food and cocktails were great."

Cons:

• "The service was good, but not as good as I would expect for these prices."
• "Service was amazing, kornelia was attentive and extremely knowledgeable when asked questions about the food."
• "Service was atrocious. We were shown to our table then basically ignored for over 20 mins."
• "Had a problem with the service, as was told I had the last ribs but when food arrived no ribs but lamb."
• "Service from our waitress was great however our steaks were not great."

Food Quality

Pros:

• "Food was delicious and came quickly, we especially enjoyed our starters which was a lovely surprise."
• "The spinach and Camembert wellington was exceptional, and my partner thoroughly enjoyed his fillet steak too - we recommend both!"
• "Food as normal was outstanding, we both had Ribeye, cooked differently and both were spot on, the bone marrow side dish was just amazing."
• "An amazing experience from start to finish. Food was cooked to perfection and I can highly recommend the Surf and Turf Fillet Mignon."
• "The food was absolutely amazing and surpassed all expectations."

Cons:

• "Steak was incredible! Had an issue with the chips being undercooked."
• "The food was amazing, the service was impeccable the staff were brilliant. I would recommend a larger bar area to allow your guests more time for drinks before and after the meal."
• "Food was disappointing. Had the £48 Fillet and lobster, the fillets were close to being inedible."
• "The food was generally good, but not as good as I would expect for these prices. I expected a wow from the flavours and textures, but didn't get one."
• "Our steaks were not cooked how we asked and had to be sent back to the kitchen. Some of them had gristle in them."