wagamama plymouth Reviews Summary

Atmosphere & Decor

Pros:

• "The environment was calm and inviting."
• "Nice vibe by the water and I'm assuming a historic area."
• "The atmosphere of the restaurant was very cosy, it was decorated and styled modernly."
• "The building it occupies at the Royal William Yard has been Waga'd and is in keeping with the brands clean, unfussy style whilst making the most of the spaces they choose to occupy."
• "Decor is contemporary and very clean."
• "Surroundings in old dock yards really interesting and very cosy restaurant on a stormy June night!"
• "Situated in beautiful old buildings within Royal William Yard near marina with outstanding view of the sound."

Cons:

• "The minute I walked in I didn't like it, it looks like a school canteen with backless benches to sit on."
• "Seats are not that comfortable at the benches when sat for a full menu and drinks."
• "The seating could do with improvements, especially introducing proper seating with back support."

Service

Pros:

• "We were served mainly by Connor who was prompt, accurate and welcoming."
• "Service is exceptional, very attentive and friendly."
• "Staff really friendly and helpful."
• "The staff at the bar were friendly and apologetic."
• "The staff were quick, kind and amazingly helpful, one of the best I've experienced."
• "The staff was fantastic, very helpful and friendly."
• "Absolutely lovely and friendly staff."

Cons:

• "Everything took so long to do. Drinks order was taken and 20 mins later they arrived."
• "We then waited a further 25 minutes before the couple next to us (who arrived 20 minutes after us) had their food delivered."
• "Poor service, disgusting noodles and we spent over £100."
• "The food might be nice but the service is appalling."
• "Unfortunately I won't be visiting again having to wait 40mins for a drink, a further 40mins for food with no follow up service purely down to the fact their were not enough staff to cover demand."
• "We called the waiter and he really didn't seem that interested."
• "Staff were a let down, forgetting about us numerous times."

Food Quality

Pros:

• "I ordered the shirodashi pork belly ramen. Which is melt in your mouth, 🤤 drool down your chin, 🙏 please my bowl never be empty -Delicious!"
• "Food is really quick out of the kitchen and always tastes brilliant."
• "The food is always fresh and tasty."
• "The food seemed fresh and juices were lovely."
• "Food was great, of what turned up."
• "The food was wonderful as always, so well done to chefs."
• "Everything was hot and tasty and fresh."

Cons:

• "Food was disappointing, only enjoyed the sides and dessert."
• "The food were a good quality but the prices are just overly excessive."
• "Poor service, disgusting noodles and we spent over £100."
• "The ramen wasn't that good either to be honest."
• "We paid over £60 for a ruined evening and no edible food."
• "Food was abysmal, myself and partner ordered the steak ramen noodles."
• "All our dishes were very bland and not very inspiring."

Value for Money

Pros:

• "Overall, it was slightly pricey, but definitely worth it for the quality of the food."
• "4 adults and 2 children £125, excellent portion sizes. Its a special treat in our family."
• "Lovely, clean restaurant, great views out to the sea and stunning, reasonably priced food."
• "It is not too expensive to eat here and is a good opportunity to dip into Asian food culture within Plymouth."
• "Not too expensive for the quality of food- a taste adventure."
• "The food is always extremely fresh and tastes wonderful."
• "The food was amazing, it tasted as good as it looked."

Cons:

• "Drinks are a bit pricey, but you can always have green tea if on a budget!"
• "The food might be nice but the service is appalling."
• "Its difficult to return to this chain as for me at least, the prices, just don't reflect the expectations and experience."
• "Wish there was more staff, I find there tends to be a fair old wait for drinks."
• "However, pricing may be a bit steep for some dishes."
• "Larger at £6.95 a pint wow."
• "Nearly fell off my chair when the bill came and I discovered my 10 year old's Orange Juice with lemonade cost £5.45!"