Novikov Restaurant & Bar Reviews Summary

Service

Pros:

• "Our waiter ‘Lorenzo’ was fabulous, his service was amazing."
• "The service was wonderful and accommodating."
• "Maria was extremely nice, and give me best recommandation."
• "All staff and hostesses are amazing, friendly and helpful."
• "The service is absolutely great, the personnel is making sure all the time that you are enjoying the experience."
• "Elite customer service, all waiters were super attentive and made the dining experience superb."
• "Really good customer service."

Cons:

• "Employees of Novikov dont know you have to give respect to get it."
• "Service was not particularly friendly, typical 'I’m doing you a favour' attitude unique to London I feel."
• "Wouldn’t go back as service was just not good enough for the price paid."
• "But my experience on the Italian side was totally different. While the food was fine, the service was terrible."
• "Service from start to finish is terrible."
• "They refuse to service your table anything once you are around 15 minutes from the two hours limit of your table time!!"
• "Unfortunately, I’ve faced racism and disrespectful attitude from the manager in this restaurant."

Food Quality

Pros:

• "As for the food, it was delicious, couldn’t fault it, particularly the black cod rolls and dim sum."
• "The food was tasty and the cocktails just right!"
• "The standout dish for me was the dragon roll, which was presented beautifully and tasted divine."
• "Food was exceptionally tasty."
• "The black cod was also a highlight with perfectly balanced flavors and just the right texture."
• "Delicious fresh seafood, seasoned just right and cooked to perfection."
• "Food taste are the best as far as i stay in London."

Cons:

• "The food was very good, but not spectacular."
• "The taste was average for a fine-dining restaurant."
• "Not worth the money. When my friends said this restaurant is famous, I thought the food will be really good but it was just okayish."
• "The pasta was just normal. I can make better pasta at home with more spices."
• "Most foods are frozen and tasteless."
• "Although there were some things that were relatively nice most dishes were boring and tasteless."
• "Waygu tacos. So bland. Needs an oomph!"

Ambiance

Pros:

• "The Italian section is well lighted and decorated."
• "Amazing place to dine, nice location, and beautifully decorated."
• "Busy vibrant atmosphere."
• "The decor and atmosphere is just everything you need for a perfect chill evening."
• "The whole ambience made me feel like I was back in Italy."
• "Gorgeous food and excellent service in a beautiful and curated space!"
• "The restaurant is beautiful inside - there are trees in big plant pots, sky lights and candle chandeliers."

Cons:

• "Place is too crowded and waiters kept hitting me every time they passed."
• "But tables are so beside each other. No privacy."
• "But a bit too noisy and busy ..very difficult to talk to people around the table."
• "The vibe inside was not as good as expected."
• "It lacked a certain finesse possibly the ambience but certainly the music, it was atrocious."
• "The Asian section is kind of a dark place."
• "It s very loud and the waiter was quite arrogant."

Value for Money

Pros:

• "Quite pricey at £120 but the quality, presentation and preparation cannot be faulted."
• "Value for money: 8/10."
• "You get your moneys worth."
• "Food: superb quality for price."
• "Expensive, but worth the money."
• "The prices are on the higher end but I think it’s worth it."
• "Quality of food was excellent and expensive but it’s a luxury restaurant in Mayfair so you get what you paid for."

Cons:

• "Way overpriced in my opinion."
• "Especially for a restaurant that is so pricey."
• "Yes it is a wee bit on the pricey side but well worth it."
• "£200 a couple easily."
• "The menu looks pricey but yummy."
• "Very pricey, but the menu was versatile and the food was good."
• "Considering the price (£300 for 2), I dont think I'll be visiting again."