All Bar One Waterloo Reviews Summary

Service

Pros:

• "Staff were very quick to serve us even though it was very busy."
• "Alex and Grace were lovely and always ensured our needs were well catered to."
• "Myron provided an excellent customer service."
• "Axel was fab and anticipated all our needs and was so friendly and lovely."
• "Our waiter was Dean and he was so lovely and attentive."
• "Everyone that I spoke to was amazing, especially Rita, every drink that I ordered from her came super quick and she was so friendly!"
• "The wait staff, especially Hanu went above and beyond to make sure we get best service."

Cons:

• "Drinks ordered via the QR code took forever!"
• "It took us a further 25 minutes before we managed to get a server to take our order."
• "The service was very slow and our waiter was a bit unwelcoming."
• "The waitress & bartenders not so much at this specific location."
• "Despite numerous requests to the waiting staff the drinks still didn't arrive."
• "The service was non-existent."
• "Service was poor with the waitress forgetting if she did even take our order."

Food Quality

Pros:

• "Had an amazing experience here! The food and drinks were impeccable."
• "The food was good and the theme is cosy!!"
• "Meals were tasty and good value."
• "The food came after a reasonable wait and was absolutely amazing."
• "The food was delicious and beautifully presented."
• "Food and drinks were superb."
• "The food tastes really good!!!"

Cons:

• "The food portions are quite small though."
• "Took 40 minutes for kitchen to churn out a mediocre sandwich and a quesadilla."
• "The food itself was not up to the standard of what we expect having dined at various All Bar One restaurants before and certainly not worth what we'd paid."
• "The vegetarian nachos were soggy and tasteless, more salt? Not recommend."
• "Fish and chips was ordered by myself and my friend and it was really burnt."
• "The korean burger was tasteless and one small piece appeared undercooked."
• "The food wasn't of good quality, and looked sad."

Ambiance

Pros:

• "One of the best made cocktails I’ve ever had! With a breath breaking view of the London eye."
• "This particular branch is spacious but cosy, and in a perfect location to stop off for some lunch or to get the party started."
• "It’s a shame as the bar itself is beautifully decorated and clean."
• "Great location, right next to the Eye."
• "The ambiance is greaaaat!! Excellent atmosphere."
• "Excellent atmosphere to gather around with fellow friends after work."
• "Immediately the atmosphere was brilliant, and a clean, high end look establishment made us feel at ease."

Cons:

• "Also, the music was WAY too loud."
• "The place was cold."
• "Wayyyy too noisy. Couldn't even have a convo."
• "The music was ridiculously loud. You couldn't hear a word anyone was saying."
• "There is so much airborne noise which makes it hard to really enjoy the company you're with."
• "The first thing that hit us on arrival was the noise!"
• "The music suddenly became loud at 14:30 in the afternoon and it was so loud in the restaurant."

Cleanliness

Pros:

• "It’s a shame as the bar itself is beautifully decorated and clean."
• "Bar was clean (including toilets)."
• "Everywhere kept clean and service ran smooth."
• "All facilities were clean as a whistle."
• "A nice atmosphere and the restaurant/toilets are clean and tidy."
• "Lovely big and open space that still feels intimate."
• "If you’re looking for an aesthetic chill vibe this is the place!"

Cons:

• "The accessible toilets were absolutely disgusting, toilet blocked, all bins overflowing."
• "Baby changing room stinks and vomit stains everywhere in the room."
• "The ladies toilet needed a good clean and decorating."
• "Toilets were grim. Clearly not regularly maintained."
• "Water dripping from the ceiling onto a light fixture at the bar."
• "Restaurant was filthy."
• "The tables and floor are not super clean as they just remove glasses and dishes from the previous client, but don’t wipe the surface of the tables."

Staff Efficiency

Pros:

• "The bar staff are polite and friendly, very efficient with cocktails."
• "Had a private party here was made to feel very welcome very fast service and nothing was too much for the staff."
• "The staff and food were wonderful too."
• "The staff was very friendly. If you’re with a group, we recommend getting the aperol spritz."
• "The staff were lovely throughout."
• "Great service when it comes to food and drink."
• "The manager Laz and staff Tara and Reuben were extremely very polite and attentive to the needs of the customers."

Cons:

• "At the bar, it seems like there is 5 people working behind, but only 1 person serving."
• "We had to ask for water a few times before we got some."
• "The waitress & bartenders not so much at this specific location."
• "The servers there were bit useless."
• "Wait staff universally uninterested."
• "Staff didn't appear to be interested in the customers."
• "Too few staff so there was a queue at the bar to get served and then a wait for food."