Address: 21 Poland St, London, W1F 8QG, United Kingdom
Phone: +442072878029
Rating: 4.4
based on 284 reviews.
Beer Selection
Pros:
"Good selection of well-crafted beers, including guest taps."
"Good selection of beers on tap with even more to choose from from other breweries in the fridges."
"If you love craft beer and gritty bars, you will love this place. Two floors, each with a bar full of taps of their own brews as well as guest beers."
"Great beer selection!!"
"The beers are of course amazing! The choice is, as always, wide and excellent."
"The drink selection was amazing with various rotating brews and local selections."
"A great selection of unique IPAs and Lagers."
Cons:
"For actual beer nerds there is nothing of note to be had, basically a few crumby gateway beers IPAs, pale ales, saison and all that cobblers) and some average RIS's etc."
"Beers were slightly overpriced, especially when you can find most of them in your supermarket."
"The beer selection seemed to be missing the experimental beers they used to have."
"Even the iconic punk ipa turned into an indifferent watery liquid."
"Beer choice has really slipped. I still like all the brewdog beers but the choice of guest beer have disappeared."
"The beers tend to be average (this is Brewdog after all) and overpriced."
"Considering they're selling their own bottled beer why is it twice the price you can get it at a local shop?"
Service
Pros:
"Outstanding service from Sam."
"The staff were super lovely and had such a great presence and sense of humour."
"We were greeted superbly by Hayden."
"Service was very friendly and helpful."
"Staff were very knowledgeable and friendly."
"The staff are very helpful and friendly."
"The staff here at Brewdog in Soho were very friendly and helpful."
Cons:
"Staff very polite, but service a bit slow at times."
"The service was shocking, lazy bar staff who forget orders."
"Ladies at the bar seem to have some sort of an issue with discipline as they pretend not to hear you when you order."
"What poor customer service, no greeting through the door, not told where we can sit or where we can order from... completely ignored by staff members."
"The bar staff on the night that we visited were terrible."
"Staff were cold."
"Female staff very rude and careless with service (very unprofessional)."
Atmosphere
Pros:
"Nice relaxed non-pretentious vibe in here, which you might not expect for a craft beer pub."
"The vibe is great, industry-minimal with great atmosphere lighting."
"Great atmosphere and a great beer selection."
"Great atmosphere with a cool crowd."
"Awesome vibe here, I could sit here all day and just people watch."
"Great lively place, loud and busy."
"The beers are great and the vibe that atmosphere is what makes this place great."
Cons:
"It's expensive and they don't take cash, card only! What kind of place doesn't take cash?"
"The bar can get a bit crowded and noisy in the evening but that’s pretty standard for any Soho pub."
"Can get very busy due it's location."
"Unfortunately with the busyness, the noise levels rise to unbearable levels, with all sound bouncing off the industrial concrete and steel interior."
"However, the place was loud, we were near a loudspeaker and could hardly have a conversation."
"Definitely needs some sound dampening as this place leaves me with ringing in my ears."
"Big neon signs read 'beer porn' and like porn, it's a pretty depressing scene."
Price
Pros:
"The prices are generally very reasonable."
"For a really good price."
"All reasonably priced, considering the location (just off Oxford Street) and good quality of the product."
"The prices are good, for a beer out in London."
Cons:
"BrewDog is pretty good but can get expensive! Prices for beers are £6+ and have plenty of variety."
"It's pretty pricey - cheapest pint is £5.75."
"Place is pricey too."
"Paid for an extremely overpriced beer here today which wasn't even served in a pint but in a size smaller glass."
"Bloody £6.95 for a pint of punk ipa. Daylight robbery!!!!"
"Still taking the Micheal with prices even for central London."