Cornish Rock Tors Ltd Reviews Summary

Value for Money

Pros:

• "In terms of value for money these three hours cannot be beaten for a family looking for a day away from bodyboarding or sunbathing on the beach."
• "Reasonably priced as well compared to others I've seen."
• "Great value for money and highly recommended."
• "Decent value too for the length of the outing."
• "It’s excellent value for money we were in the water for around 2 hours most places is an hour."
• "Our experience was very good value and included all the equipment required."
• "Good value for money and seeing wildlife along the way fantastic."

Cons:

• "Only thing that I thought we might enter some caves with the kayaks, but unfortunately we didn't even though we saw them from a save distance."

Quality of Equipment

Pros:

• "We were kitted out with everything we needed."
• "Equipment also excellent."
• "The equipment was faultless and the staff were friendly and attentive."
• "All the equipment provided, including wetsuit, helmet and boots, was of good quality, clean and amazingly fitted perfectly at the first attempt!"
• "Yes all the equipment is top notch and the sights are stunning but the staff are superb and make the experience what it is."
• "The equipment was excellent and the setting was perfect."
• "We hired wetsuits and board and the equipment is top notch."

Cons:

• "Couldn't take photos as I didn't have a waterproof camera."

Staff and Guides

Pros:

• "Guide was amazing, some interesting historical stories & amazing knowledge of sea birds enjoyed."
• "Ben was very friendly, helpful and knowledgeable."
• "Our instructor, Chris, was excellent - very friendly but professional and very knowledgeable about the local area and wildlife etc."
• "Our instructor was very knowledgable and calm. Very reassuring."
• "Jack and Cal were both very friendly and knowledgable and put us at ease."
• "The staff were friendly and attentive."
• "The instructors were knowledgeable and so helpful."

Cons:

• "Unfortunately, due to the council closing the loo block, changing clothes wasn't as easy as it might have been."

Adventure and Experience

Pros:

• "The swim was challenging but incredible fun and so invigorating."
• "Really fun being able to paddle in between rocks to reach the caves."
• "We did the coasteering one day and back for the mega SUP the following day."
• "Port Gaverne is a stunning place to try any watersport - sheltered with calm waters, we really enjoyed exploring the coastline and discovering hidden coves and caves."
• "The water was choppy which was so much fun, and we always felt safe."
• "We enjoyed the opportunity to swim in sea caves en route."
• "We learnt a lot as well through rock climbing, cave exploring and cliff jumping."

Cons:

• "A lot more swimming than we thought so definitely ensure younger explorers can cope with being in the water for a long time - for the currents and cold."

Booking and Communication

Pros:

• "Booking was easy and we found communicating with the team very easy."
• "Customer service was also fab when I messed up the booking."
• "Very straight forward booking system. Pre consent forms online were s great way to speed up the start to the day."
• "As was Ben when we had pre session questions by email; he always responded quickly and in a welcoming way."
• "The team couldn't have been more friendly or helpful."
• "Booking the session was easy, everything went smoothly and I fully recommend the company to anyone looking for outdoor experiences in Cornwall."
• "We will definitely book again."

Cons:

• "It would be good to tell customers to park in Port Isaac so as not to lose time."