The Longstore Reviews Summary
Category: Restaurant Saint Austell
Food Quality
Pros:
- "Steak was incredibly tasty."
- "The chips and mac and cheese were also perfect."
- "Fish was exceptionally fresh, the steak was slightly over for medium rare but nonetheless very nice indeed."
- "The roast beef melted in my mouth, the potatoes were perfect and the vegetables had a slight crunch."
- "The food is delicious! Enjoyed every mouthful."
- "The sticky crunchy beef salad was superb along with the heirloom tomato side and gooseberry lemon mess dessert."
- "Delicious seafood dishes, great starter options."
- "The food here was AMAZING."
Cons:
- "I ordered the linguine which turned out to be quite spicy but this wasn't indicated on the menu."
- "Unfortunately, my partner and I were quite disappointed with our overall experience at this restaurant."
- "The sirloin steak (medium) replacement I ordered was however very fatty and just very bland in flavour."
- "The pork belly ribs were decent though they needed trimming while the lamb rump was best described as 'rosemary with lamb.'"
- "My wife had the plaice dish but the sauce overpowered the delicate flavour of the fish."
- "Point blank the worst roast i have had in my life."
- "Very poor meal. Left monkfish goujons with bone in. Nearly choked on bone splinters."
- "Poor slow service, food very average looked like it been hanging around in the kitchen too long before being served."
Service Quality
Pros:
- "Service and food was exceptional."
- "The staff are fantastic really make you feel welcome every time I go there."
- "Very nice restaurant, attentive service with a good atmosphere."
- "Cannot recommend this restaurant experience enough. From the moment we were greeted at the door right though to paying the bill."
- "Service was impeccable and the food fantastic."
- "The staff are super friendly and they go above and beyond to help the guests experience improve!"
- "Excellent service, food was amazing."
- "Staff friendly and every table was fully booked which said a lot."
Cons:
- "They had an electrical problem, and the deserts were a long time coming."
- "Unfortunately tonight they were unable to open the terrace due to bad weather."
- "Part of the experience of eating out is the service. This is something that the Longstore lacks."
- "I am not happy with the customer service."
- "So disappointed that the service was so poor when we had saved money for a special occasion meal."
- "Nice food but felt like we were rushed. In and out within an hour."
- "Fab food but very rushed service. We were asked if we wanted dessert whilst I was still chewing the last mouthful of steak."
- "Great atmosphere and service, however thought that we were pretty rushed into ordering."
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