The Boatshed Reviews Summary

Service

Pros:

• "The service yesterday evening was great."
• "The staff was hospitable and very polite."
• "Very friendly staff, amazing food."
• "The staff were really friendly and explained the specials for the day."
• "So impressed with how wonderful and friendly all the staff were!"
• "Top service form the friendly and welcoming staff."
• "Lovely friendly staff, not too long to wait for food either considering how busy they were!"

Cons:

• "Slow service - we ordered both starters and mains just after arcing, we waited 40 minutes for a disappointing overpriced starter and our mains came almost an hour after that."
• "One little thing was staff hanging around bar messing about bring loud and not acting in a professional manner."
• "One of our drinks was forgotten and after asking several times, we eventually got the drink."
• "We asked a staff member how long our mains would be. She rudely shouted at us that YES she would check."
• "They lost our ticket even though we were almost first in at 12pm, we then waited almost 70 minutes before our food arrived."
• "The service was so slow the food was under par we had been there for over a hour never got asked what we wanted to drink."
• "The waitresses were on their phones and weren’t checking with customers if they were enjoying their meals."

Food Quality

Pros:

• "I had the sea bass which was really well cooked, great flavour and no bones at all which was great."
• "The food well, its always presented well, hot and tasty."
• "Our starters of grilled sardines & moules Mariniere were good, the mussels especially fresh & juicy."
• "All the food we had - the vegetarian tapas, the turbot, scampi, boathouse banana dessert and the caramel apple Betty, were all fresh, tasty."
• "The food was delicious. We didn't have a reservation but they found a table for us quite quickly."
• "The mussels and scallops were perfectly cooked."
• "For the main I had the whole Brill it was amazing, well cooked and moist."

Cons:

• "The mains arrived dry and overcooked with slimy skin."
• "Too many bones in fishfilé."
• "When it eventually came, the mussels were not cooked, the plant burger was drier than the Sahara desert and ratatouille was very bland."
• "Then it went badly down hill, the daughters pizza arrived burned and I had to complain about the sea bass being cold."
• "Steak was overcooked and took almost an hour to arrive."
• "Steak was definitely not worth £26........more like a Wetherspoons meal, Steak was tasteless, chips overcooked."
• "I could only eat half of my fish as it was undercooked and raw near the skin and around the edges."

Atmosphere

Pros:

• "Loved the atmosphere in here too...cozy and staff were lovely."
• "The atmosphere was great, we sat downstairs."
• "To top it all the background music was a 60's music playlist which transported us back 50 years!"
• "The courtyard caught our eye and would look even better and very romantic when lit up at night."
• "This place has atmosphere."
• "The ambiance is very welcoming."
• "Fantastic evening with a very relaxed vibe."

Cons:

• "Unfortunately I couldn't eat my trio of grilled fresh fish, owing to the intensity of the strongly smelling vanilla candles."
• "It was really cold in the restaurant and we had to keep our coats on the entire duration of the meal."
• "We sat outside, so it was a little noisy due to the working docks, but it didn't spoil the atmosphere."
• "The seating and atmosphere was not very comfortable, especially for the time we were waiting."
• "Awful we made a booking for dinner to eat up in the restaurant for the next day when we arrived they tried to sit us in the café!"
• "Unfortunately our starters were not that good and the chicken goujons tasted like Fridge Raiders chicken from the supermarket which was disappointing and my calamari rings were very basic and quite under seasoned."
• "We started with appetizers, seafood tapas, which was a great disappointment as the portion size did not match the price; 7 tiny calamari rings and a minuscule cup of baby shrimp."

Value

Pros:

• "Our meals (fish cakes & ratatouille, plus wine) were excellent and very reasonably priced."
• "Very reasonably priced for the quality of the food."
• "The price is very reasonable and they are very friendly."
• "And all this at very reasonable prices."
• "Quality of food was amazing and surprisingly cheaper than the surrounding pubs."
• "The prices were reasonable and we had a great last meal."
• "Huge portions and worth every penny."

Cons:

• "Slow service - we ordered both starters and mains just after arcing, we waited 40 minutes for a disappointing overpriced starter and our mains came almost an hour after that."
• "Over charged prices for a glass of coke that comes out a bottle!"
• "Wasn’t happy with the £9 service charge though."
• "Menu looks good but the price does not reflect the quality."
• "The well over priced meals were cold apart from the chips and the presentation was rather poor."
• "Very overpriced for the quality."
• "Food is not bad but overpriced."

Accessibility

Pros:

• "Park at the carpark near the restaurant as they don't have parking."
• "Wheelchair access is tricky and the rest room is up stairs so tonight I used crutches and stayed close to the entrance👍 I was warned about the bathroom situation when booking."
• "We really would have liked to eat here after reading the menu but unfortunately having the dog we didn't I was told were welcome to sit outside with the dog."
• "It was Dog Friendly in so much as the fact they had outside seating."
• "We sat outside and had our meal and drinks which were great quality and good portion size too."
• "We arrived at 7pm and were seated outside due to the restaurant being full."
• "Book ahead at the weekend, lots of people turned away as fully booked."

Cons:

• "Wheelchair access is tricky and the rest room is up stairs so tonight I used crutches and stayed close to the entrance👍 I was warned about the bathroom situation when booking."
• "There was a real safety issue with the kitchen door."
• "Booked a table for 2 people I did say require accessibility as one uses a rollator on booking online a week previous to arrival... However on arrival the young lady said table 17 which in fact is up a flight of stairs."
• "We arrived 10 mins before our booking slot and were instructed to wait outside the restaurant as it was 10 minutes before opening time!!"
• "Awful we made a booking for dinner to eat up in the restaurant for the next day when we arrived they tried to sit us in the café!"
• "There was a real safety issue with the kitchen door."
• "18:40pm still waiting outside (no queue) with rain starting to pour down and a very hungry 7 year old who has special needs."