Nepalese Gurkha Restaurant Reviews Summary

Category: Nepalese restaurant

Address: 36-38 Fore St, Saint Austell, PL25 5PA, United Kingdom

Phone: +44172667390

Rating: 4.2
based on 126 reviews.

Food Quality

Pros:

  • "Main meal Kathmandu chicken & Everest lamb. Large chunks of meat and delicious sauce."
  • "The food was very tasty, good portion sized and came well packed."
  • "Food was amazing, I had a mixed grill which was incredibly filling but very nice all the same."
  • "Absolutely fking delicious best Indian around by far full of flavour the chicken is so tender and juicy."
  • "Food absolutely gorgeous. There were 5 of us who all had different things to eat."
  • "The food was authentic and delicious!"
  • "Fresh, delicious food at really reasonable prices, what more could you want!?"

Cons:

  • "The food in the other hand was inedible 🤢 Very bland, chicken did not taste fresh, prawns were bland and watery."
  • "The food was shocking and inedible, it was swimming in grease and the meat was tough dry and certainly not fresh and smelt bad."
  • "The food was tasteless and the staff not helpful at all."
  • "Food was poor and the service was some of the worst I've ever received."
  • "The chicken tikka was dry and tasteless, the paneer tasted off, the pasanda was also tasteless."
  • "Food not bad but quite salty."
  • "The food was less than average."

Service

Pros:

  • "The staff were very friendly and the service was excellent."
  • "Service and staff so helpful and accommodating."
  • "The service was very quick and the staff were friendly."
  • "Very quick good service and soo tasty."
  • "The waiter really went out of his way!"
  • "Waiting staff friendly, efficient and polite."
  • "The service when ordering the food was good, offered a drink whilst waiting for our takeaway food."

Cons:

  • "Confusion when we arrived as to where we had been booked to sit."
  • "Hardley any interaction apart from taking our order."
  • "Didn’t give any kind of impression that they had been trained properly or knew what they were doing."
  • "Terrible experience, their customer service was diabolical after I find a tooth in my veggie curry."
  • "Very rude on the phone, no customer service skills."
  • "Service is shocking, we preordered had no idea what we were having brought out random dishes."
  • "Service was a bit patchy when I visited due to staff shortages."

Ambiance and Decor

Pros:

  • "So welcoming, gorgeous food, beautiful surroundings."
  • "Once seated upstairs it is bright and airy with lots of tables."
  • "The dining area is spacious and pleasant."
  • "A simple decor and comfortable clean interior welcomes you."
  • "The kitschy decor is even quite endearing."
  • "Don't be fooled by the run down exterior."
  • "Amazing find, don't be put off by the outside."

Cons:

  • "The restaurant itself is very tired and scuffy. Wallpaper pealing, sticky menu book, no atmosphere and sticky floors."
  • "Shabby deco tired entrance needs tidy up."
  • "Very basic decor not warm and welcoming at all."
  • "Dated inside and tired looking."
  • "The decor is shabby and there is no ambiance or atmosphere with subtle lighting etc."
  • "The decor is very plain (It actually looks like it's converted from an office!)."
  • "The place definitely needs some work doing."

Value for Money

Pros:

  • "The portions are big and amazing price."
  • "The prices seemed really good value for money."
  • "We were pleasantly surprised by the bill as it was a lot lower than we expected, for such a good amount of really great food!"
  • "Such good value for what you get."
  • "not cheap, but not ridiculously expensive. You 100% get more than you pay for here!"
  • "Very reasonable prices."
  • "Prices are decent too."

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