Ashoka Ashton Lane Reviews Summary

Food Quality

Pros:

• "The food was amazing fresh and delicious."
• "The flavours are delicate, servings generous and ingenious in presentation."
• "The food is absolutely delicious, the portions are great and it’s all priced fairly."
• "The tangy sauce tasting exactly like a patia should."
• "The pakora was sensational and the curries had decent sized pieces of meat and a generous amount of thick sauce."
• "The taste is amazing and close to authentic Indian curry dishes."
• "The food was delicious with a great depth of flavour. Cooked properly!"

Cons:

• "Veg pokora was dry and over cooked and sauce was horrible, lamb bhoona was tastless."
• "Ordered a hot ginger chilli chicken curry, saag paneer and a lamb rogan Josh. Received a sweet chicken (3 pieces) curry, a very creamy lamb tikka Marsala and a flavourless green mush with a few bits of paneer."
• "Tonight's is bland, undercooked, soggy and has been nowhere near a tandoor."
• "Everything was over spiced and too salty."
• "The traditional curry was 60 percent oil and the chicken was very dry."
• "The beef Madras was a drab yet salty version of my own dear mothers beef stew, my partner's chicken saag was also rather bland."
• "The food has no flavour other than heat, which many people tend to mistake for a flavour in its own right."

Service

Pros:

• "Staff were attentive as usual without being intrusive."
• "Many thanks to our server, Diksh, who was beyond hospitable and informative."
• "Warm welcome by attentive and friendly staff."
• "Service was friendly and attentive though, which was nice."
• "Really friendly staff and great service too."
• "Our server Kiran made sure we had a great night and did a very good job."
• "Stellar service, food and atmosphere."

Cons:

• "Very dissapointing customer service. Our order was delivered with missing items."
• "Service was a bit slow and the acoustics were just terrible."
• "Food was ordered via their app but when we arrived 40 mins later, the order hadn't been taken to the kitchen yet."
• "Service was really poor, we had to go back stage and find our own coats (lying on boxes) in the end."
• "The order took a very long time to come out."
• "Took forever to deliver, well over an hour. Found hair in the main course."
• "Service can be a bit slow but friendly."

Atmosphere & Decor

Pros:

• "Friendly staff, lovely decor."
• "The decor is how it should be, traditional with beautiful wall murals."
• "This is a lovely restaurant with a wonderful varied menu, warm and inviting decor and excellent service."
• "Have to say I was impressed by the new decor."
• "The decor is amazing, I kept staring at the painting on the wall, really good vibe."
• "Interior decoration was trendy and unique."
• "Great atmosphere in one of the best locations in Glasgow."

Cons:

• "Would never dine again in a hostile environment."
• "There was a draft coming from the windows, the food was way too sweet and the waiter was quite rude."
• "It was a wee bit crowded when we went in but the service was still acceptable."
• "Atmosphere is basic and old school plus background atmosphere is nothing it's just ur basic (EAT IT, N BEAT IT) want your money."
• "Tables are quite small, making you feel a bit uncomfortable space-wise."
• "Decor needs an upgrade! ASAP"
• "Also noticed him shouting and cursing the employees in the kitchen."

Value

Pros:

• "Being a Chicken tikka masala person I found the carry-out version amazing'. But'. Almost double the price of other Indian take-aways."
• "The portion is absolutely huge, everything is super delicious, can’t go wrong."
• "The food was wonderful and very reasonably priced, as were the drink."
• "Good food, reasonably priced, friendly wait staff."
• "Portions were good, and pretty good value for your money."
• "Great food and really good price due to the deal voucher we had purchased."
• "The price of only £35 for lunch, lemonade, half and pint of cobra was just the cherry on the top."

Cons:

• "Advertise themselves on the tastecard as buy one main get one free. When asked for the discount when getting the bill they said they dont do the discount but still advertising they do."
• "It was home delivery cost £90 only half order arrived."
• "Not good - ordered a takeaway and it was expensive for the small portion you get (many of the other Indian restaurants in Glasgow give double the size), food quality is average at best but worst was that one of the containers had a hair in it."
• "It was overpriced."
• "Honestly for the money paid I thought it a scandal."
• "Food seemed very expensive."
• "The service was poor, the curry was expensive in comparison to what you would get from somewhere similar within walking distance."

Management & Staff Conduct

Pros:

• "Young boy came to apologise. No one manager came to say a thing."
• "Staff were polite."
• "The staff were very polite and helpful especially Shruti."
• "The manager (Chitan) is very friendly, helpful and nice. Other staff are also superb!"
• "All the staff and friendly & welcoming."
• "The staff are lovely and the service is great."
• "Great staff."

Cons:

• "Manager at the main desk was rude and turned us away."
• "Rude Waiter and Phone Service."
• "Waitresses are way too attentive when the restaurant is quiet."
• "The manager was extremely rude and unbelievably arrogant."
• "Avoid at all costs new owners I believe horrible vile individuals don't care about customers only want your money never buy itison deal as you can't use the voucher."
• "Also noticed him shouting and cursing the employees in the kitchen."
• "The service was poor, the curry was expensive in comparison to what you would get from somewhere similar within walking distance."