Madras Cafe Reviews Summary

Food Quality

Pros:

• "Mind-blowing food at Madras Cafe."
• "Both of them were outstanding. Could taste the freshness of vegetables."
• "The best and most authentic Indian curry I had in the town."
• "Masala dosa was crispy, unique pink beetroot chutney."
• "The spicy lamb chops were finger-licking good."
• "The food is the best and most authentic, South Indian food I’ve had outside of India."
• "Tremendously good food!! The butter chicken, the garlic naan, and the chai were highlights."
• "Absolutely beautiful food and a wonderful, welcoming atmosphere."

Cons:

• "The so-called Veg Biryani which was nowhere near biryani flavor nor the ingredients."
• "The sambhar lacked a certain flavor and didn’t quite feel satisfying."
• "Prices were really high for how much food you got."
• "The mirror in the toilet needs cleaned."
• "Chicken 65 tasted like chicken pakora and there wasn’t a single curry leaf in it."
• "The chutneys and sambhar served with the dosa and idli vadai were excessively spicy, and the chutney tasted a bit stale."
• "The samosa was dripping with oil."
• "Tasty food, but small ratio."

Service

Pros:

• "Thanks to the waiter who helped me when I told him to pick something lite for me."
• "The service was the best. Couldn't imagine this level of service at this price point."
• "Very warm and welcoming place. Great staff who were quick with service."
• "The staff members we spoke to were genuinely lovely people, attentive without being overbearing."
• "A really nice place for a date, night out with friends, or really any occasion."
• "Absolutely amazing. I didn't expect much walking in but was recommended here by a friend."
• "OMG take my money.... This place is a different league! Found out after we finished that they won an award for the best curry house in Scotland."
• "The service was also exceptional."

Cons:

• "The staff (one person) at the restaurant had a very idiotic attitude."
• "As soon as I finished the Biriyani, I was given the bill. The waiter came with the card machine straight away."
• "Very bad customer dealing, had a very bad experience, menus are not customer friendly."
• "Staffs should never treat your customers based on their ethnicity or race."
• "Staff were very friendly, outstanding service. Seemed quite busy which is always a good sign, especially as is in a bit of a sketchy area of Glasgow."
• "We were there today with my small kid and mother. The place had plenty of spaces but still, we were not given the place to sit as our order was less."
• "The waiter that served us had the most disgusting odour which made it unpleasant to be having our food being served."
• "First of all. Went to this restaurant. And they welcomed us well. Second time when I went with friends. The chef straight up told me, that he doesn’t accept Indians."

Ambiance

Pros:

• "Another thing that surprised me was their washroom 😃. It was clean and shiny."
• "A great and authentic culinary experience with very friendly staff and southern style Indian food."
• "Loved the way the menu was designed and ambiance."
• "This place is a 10/10 for both me and my mom:D."
• "Stopped here whilst traveling with work. Sat on my own but was immediately put at ease by the waiter and atmosphere."
• "A really nice place for a date, night out with friends, or really any occasion. The decor is thematic but not overwhelming."
• "Found this in a random search but was very happy we chose this. Amazing and authentic food. Friendly staff and lovely ambiance."
• "The food prepared by their award-winning chef was the best - actually being able to feel and identify so many different flavors was amazing."

Cons:

• "The restaurant was surprisingly very quiet. I feel that the restaurant could do with a bit of a renovation as some parts of it look a little old and run down."
• "Ambiance was good and staff was very good I must say."
• "Doesn't look great from the outside but could smell it from far away and inside is very nice."
• "Unassuming venue which you could easily walk by and miss. But once inside you will find a small, very inviting restaurant with amazing food and great service."
• "Visited first time to Glasgow. Found the place through the web. Visited as a family, around 5 pm Saturday, refused to accommodate us as it was reservation needed for dining."
• "The room is cosy, maybe slightly cramped, but perfectly ok, and the service is excellent."
• "Sorry to seen last 5 reviews, how to delight an ATROCIOUS group in a hectic place, they don't feel shame! We are not disappointed when we come to the restaurant on Monday night. Only issue was we were next to that five dolts."
• "Restaurant/cafe based in the city center. Great customer service. Food is more for the Western palette rather than desi style."